Assistant Restaurant Manager

Job Type
Full-time
Description
Pelican Bay Foundation is the premier luxury community in Naples, FL. One of the area's largest exclusive enclaves, situated on more than three square miles and bordered by pristine white-sand beaches, our community offers the most diverse slate of amenities and activities anywhere in the region, and we are seeking a full-time Assistant Restaurant Manager to join our Food and Beverage team, in Naples, FL.
The Foundation manages all common areas, including two beach facilities and two private beachfront restaurants, two tennis facilities, two boardwalks, the Fitness Center and Wellness Studio, the Community Center, and approximately 90 acres of land.
To be successful in this role, you must have strong organizational and collaborative skills along with demonstrated experience in dealing with diverse personalities. You will need to have the ability to work individually and in a team environment. We offer a competitive total compensation and benefits package and pride ourselves in providing a fun, evolving, culture-centric work environment.
Requirements
What You'll Do

• Assures guests are satisfied and service is prompt, responsive, courteous and meets the requests of members and their guests. Responds to dissatisfied members and guests and take recovery actions
• Follows proper close out procedures and final reconciliation of restaurant financial processes
• Assists in creating & maintaining par levels and ordering or requesting products to meet those levels
• Proper rotation (First in First Out - FIFO) of products and food safety and sanitization, (i.e., awareness of product shelf life)
• Ensures accuracy of inventory requests and invoices prior to submitting, fulfilling, issuing and/or accepting
• Schedules staff and releases information in accordance with departmental guidelines, including all meetings, trainings, or special events
• Responsible for timely completion of all new hire training and staff reviews
• Must conduct daily pre-shift meetings and ensure that regular communications occur between departments within F&B
• Assures that the Foundation restaurant operations are in full compliance with all local, state, and federal regulations

• Minimum High school diploma/GED or equivalent, associate degree or advanced hospitality training/certification preferred.
• Any combination of education, training, and work experience which demonstrates the ability to perform the duties and responsibilities as described
• FL DBPR approved ServeSafe Manager food handler certification preferred

• One (1) year of supervisory experience in commercial restaurant operation in which there was bottom-line responsibility and accountability for results
• Basic hospitality management skills to include identifying & solving problems, performing under pressure, multitasking, effectively delegating work, and fostering a culture of engagement, encouragement, and teamwork
• Ability to lift up to 50 pounds and bend, stoop and reach frequently
• Ability to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and talk; or hear. The employee is occasionally required to sit
• Knowledge of wine, liquor, beer, and no-alcohol beverage service
• Must possess a Florida driver's license in good standing with an acceptable official driving record

• Ability to train direct reports in all duties of their position
• Ability to manage in a diverse environment with focus on customer service
• Ability to identify and solve problems, perform duties under pressure, multitask, delegate assignments appropriately, and foster a team environment
• Working knowledge and experience with Point-of-Sale systems, Inventory Control Software, MS Office & associated hardware
• Must have effective verbal and written communication skills in English
• Ability to maintain confidentiality of all employee data and matters
• Every person joining our Foundation will share our Core Values:

1. Welcoming
2. Collaborative
3. Positive Mindset
4. Integrity & Respect