Job summary:
Inspects and directs the work performed by the employees to ensure work performed meet contract specification. Inspects carpets, and hard surfaces to ensure that they are cleaned. Meets with customers to schedule special projects and enter information into the ESCT System. Maintains a high level of productivity while working safely and dependably. Work effectively with other team members and continue to improve and develop skills and knowledge.
Reports to / Supervision Received:
Manager: Executive Housekeeper
Direct Supervisor: Assistant Executive Housekeeper
Essential Functions:
- Directs and performs work assignments for various housekeeping duties; conducts inspections to check the completion of work assignments and ensure compliance to contract specifications.
- Responsible for the orientation of new employees in order to provide appropriate training. Demonstrate proper techniques to perform the specific tasks the employee is assigned. Trains employees on proper safety equipment.
- Identify training and development needs of the team members and as assigned, train the new and existing employee on proper cleaning and floor techniques. Ensure employees have adequate supplies and equipment.
- Inform the Project manager of any behaviors or incidents detrimental to the relationship with the customer or requirements to the contract. Contact the Project Manager by phone, or email to inform them of an incident that requires their immediate response and follow any instructions given.
- Due to the nature of the work being performed, punctual and regular attendance is required.
- The ability to coordinate and schedule floor projects accordingly with the customer. Also be able to maintain floor project using ESCT System.
- Other duties may be assigned.