Assistant Operations Manager, Residential Buildings, will perform the following duties (and other assigned tasks) at a portfolio of affordable housing properties for VPH Management Services LLC:
- Ensure high-level of customer service (communication/scheduling etc.) to tenants while being a key liaison to NYCHA and Genesis Companies/VPH Management
- Maintain positive working relationships with clients, consultants, subcontractors, vendors, and project team members
- Develop and coordinate schedules of and work alongside Tenant relations & Construction team
- Lead efforts to obtain violation dismissals while working closely with NYCHA and VPH property management
- Monitor and work with NYCHA management to timely address and resolve 24 hour violations
- Work with VPH to monitor the completion of workorders.
- Develop, update, and manage project schedules of HQS repair teams
- Manage the mold/lead abatement process, including being a liaison with remediators and testers
- Schedule work for employees and vendors to meet project objectives
- Maintain regular communication and effective relationships with tenants, vendors, local community and city agencies
- Supervise certain employees as directed
- Other duties as assigned
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
Experience:
- work order management: 2 years (Preferred)
- NYC Housing Authority: 2 years (Preferred)
- building renovation management: 2 years (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: Multiple locations