Assistant New Accounts Representative/ Teller

Assistant New Accounts Representative/Teller

Full-time position

JOB SUMMARY

The Assistant New Accounts Representative/Teller will be responsible for providing prompt, friendly, efficient, and professional service in the deposit area of the Bank to customers. High level of organizational, writing and communication skills are mandatory with strong emphasis on attention to details with an emphasis on servicing customers.

EDUCATION AND/OR EXPERIENCE

Basic Qualification: High School Diploma/GED or higher

One year experience in Customer Service and Cash Handling preferably at a financial institution.

JOB RESPONSIBILITIES

Primary responsibilities: Focus on providing friendly, prompt, efficient service to customers. Knowledge of bank products and services. Follow established bank policies and procedures; take direction from supervisor as well as the ability to work with others.

A list of the daily duties is listed below, but will not be limited to:

*Basic knowledge and navigation of Windows operating system

*Basic knowledge and navigation of Microsoft Office software

*Basic knowledge and navigation of internet based applications

*Teller functions- deposits, withdrawals, loan payments, check cashing

*Navigation of Fiserv ClearTouch New Accounts platform

*Navigation of Fiserv Customer Source – customer and account relationships *Knowledge of personal bank products to assist personal customers

*Knowledge of business bank products to assist commercial customers

*Perform account opening procedures for all deposit account product types

*Perform deposit account maintenance as needed

*Provide customer service for Online Banking, Mobile Banking and Bill Pay

*Resolve customer problems, concerns and issues

*Perform Outgoing Wire Transfers

*Perform research customer requests for information

*Answer customer telephone inquiries

*Perform and adhere to bank regulations and compliance

BSA, Reg. CC, Reg. D, Reg. E, Reg. P, etc.

The position may require you to work at any of our three locations.

E.O.E.

Job Type: Full-time

Pay: From $1.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Relocate:

• Hermitage, PA 16148: Relocate before starting work (Required)

Work Location: In person