Assistant Manager Retail Stock

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

The Stock Supervisor oversees merchandise handling processes, provides on the job training, and supervises the daily activities of all stock associates. This role is responsible for overall stockroom organization. The Stock Supervisor oversees replenishment process and provides manager with feedback regarding staff performance.

Essential Functions:

• Supports and ensures execution of all shipment receiving and processing procedures to floor-ready standards
• Partners with appropriate manager to direct shipment placement on the sales floor
• Ensures floor is replenished to Company standard. Follows up with staff to ensure accuracy.
• Performs audit and transfers of damaged and defective merchandise, completes re-tickets and charge sends according to guidelines.
• Oversees and executes markdowns in a timely and accurate manner.
• Tracks productivity and ensures team meets merchandise handling standards
• Provides feedback to manager regarding merchandise handling concerns
• Role models and leads the Outlet’s customer promise behaviors when on the sales floor
• Treats all customers and employees with respect and contributes to a positive work environment
• Communicates staffing requirements to management
• Communicates daily goals and priorities to stock employees; redirects activities as necessary to achieve productivity standards
• Trains, directs and coaches stock employees in the moment to meet productivity standards
• Trains, directs and coaches stock employees in the moment to perform customer service standards and behaviors when in the sales floor
• Coordinates stock employees’ breaks and shift change schedules to maximize productivity
• Communicates feedback to manager regarding stock employee performance
• Communicates any policy violations to management in a timely manner
• Upholds all company policies as outlined in Policy and Procedure
• Maintains all shipment related paperwork to meet audit requirements
• Manages shipment supplies and fixtures; communicates needs to manager
• Maintains company standards of neat, clean and organized stockroom
• Follows all Loss Prevention policies as they relate to back room standards; communicates violations to management

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $22.50 – $23.00.

Basic Requirements:

• 1-2 years stock supervisory experience
• Excellent communication skills with customers and employees alike
• Give basic direction to associate level employees
• Create a positive work environment
• Delegate and prioritize multiple tasks; take initiative
• Motivate employees to proactively perform replenishment tasks which result in the customers’ satisfaction
• Able to lift and carry 30 lbs.
• Work a flexible schedule to meet the needs of the business, including nights, weekends and holidays\

o Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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