Assistant Manager - F&B Quick Service

Overview
The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles™ LOVE™ by Cirque du Soleil®, a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win 'America's Got Talent' TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 800 slot machines, 80 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at www.mirage.com or follow us: Facebook: The Mirage Hotel and Casino, Twitter: @TheMirageLV, Instagram: @themiragelv.
Responsibilities
As a Restaurant Assistant Manager, you will be responsible for the daily operations of the restaurant. You will also set the stage for guest experience with your welcoming smile and service.

• Make daily floor plans per shift to ensure proper rotation and coverage of stations
• Supervise floor service in dining rooms during hours of operation
• Perform employee evaluations and manage issues related to attendance records
• Maintain communication with the Chef on all food service and menu issues
• Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees
• Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments
• Keep inventory form and stocking area updated
• Inspect food coming from support departments to assure freshness and quality
• Maintain direct communication with guests for special requests and large party reservations
• Perform other job-related duties as requested

Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS:

• Bachelor's degree or equivalent work experience
• Three (3) years of Food and Beverage experience to include supervisory/managerial experience
• Experience working in a similar resort setting

SKILLS:

• Working knowledge of all Food and Beverage products, menu items and equipment
• Working knowledge of Culinary Union contracts
• Working knowledge of health, safety and sanitation regulations.
• Working knowledge of Point of Sale (POS) systems and operations.
• Bilingual, English as the primary or secondary language
• High volume restaurant management or supervisory experience required
• Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Effective listening abilities with strong judgment skills
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

ADDITIONAL REQUIREMENTS:

• Food Handler Card
• Alcohol Awareness Card
• Non-Gaming Card

Additional Details
PHYSICAL DEMANDS:
*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required.
#indeedLV