Assistant Manager - Customer Service / Park Operations

Copperwood Communities, headquartered in Gilbert, AZ, is a successful family-owned investor and operator of affordable housing and resort properties in Arizona and Nevada. We have an opening for a qualified full-time Assistant Manager to work at our property Casa Grande RV Resort located at 195 W Rodeo Rd, Casa Grande, AZ 85122.

Requirements:

• Hospitality management experience required.
• This is a working manager position with the ability to handle the guest experience from booking to checkout, fostering positive guest feedback.
• Must have a minimum of 5 years’ Customer Service experience – online, phone, email, and in person. Excellent Customer Service skills and phone manner. Friendly, outgoing, consistent, good follow through.
• Customer service software applications experience. Ability to enter data accurately and check your work.
• Ability to manage staff, develop schedules, maintain performance standards, perform housekeeping inspections, etc.
• Microsoft Productivity Software experience – Word, Excel, Outlook.
• Experience in maintaining customer records and confidentiality.
• Some bookkeeping experience preferred.
• Opportunity to grow and take on additional responsibilities.
• High School graduate or equivalent required, some college coursework preferred and desire to continue learning.
• Attributes - Reliable, honest, hard-working, basic math skills, good writing skills, attention to detail, ability to focus on work, proactive problem solver. Positive attitude, strong work ethic.
• Experience in a small office setting preferred.
• Experience in handling guest bookings and administering park rules and regulations.
• Team oriented and committed to continued success of the company.
• Valid Driver License and reliable transportation.
• Non-smoking environment.
• Ability to lift boxes and equipment up to 35 lbs.
• Proficiency in written and spoken English.

Full-time: 40 hours per week

Compensation To Be Determined Based on Experience.

Schedule: To Be Determined.

Thank you for your interest in working at Copperwood Communities, an equal opportunity employer. We appreciate your application.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• Day shift

Ability to Relocate:

• Casa Grande, AZ 85122: Relocate before starting work (Required)

Work Location: In person