Assistant Manager

Assistant Manager Job Description

Church Mouse

About Us:

The Church of Bethesda-by-the-Sea’s Church Mouse, a 4,500 square foot retail shop, located on South County Road in Palm Beach, just north of Worth Avenue, is recognized as one of the top donation-based resale shops in the country! The Church Mouse provides most of the outreach funds used by the Bethesda-by-the-Sea to minister and help those in need.

Accountability

Reports to the Church Mouse General Manager to gain accountability, direction and needs assessment. This is a full-time position.

Qualifications

• Reputation of a Christ-like attitude.
• Physical and emotional good health and social poise.
• Ability to articulate the mission and vision of the church and its ministries.
• Computer proficiency.
• Ability to manage multiple simultaneous assignments
• Proven work experience in a retail environment in a supervisory role with knowledge of management systems and procedures.
• Ability to perform in fast paced environment.
• Outstanding organizational and time management skills.
• Excellent customer service, communication, verbal, and written skills, capable of building trusting relationships.
• Knowledge of inventory restocking procedures.
• Flexibility to work various shifts as needed.
• Basic math skills.
• High School (or high school equivalent) diploma or higher. BS in Marketing or related field a plus.

Responsibilities:

• Protect the reputation and integrity of others through strict confidentiality.
• Must display a Christ-like attitude when relating with others.
• Must demonstrate a high level of trust.
• Must display the ability to communicate well, both verbally and written.
• Develop procedure for handling complaints and problems.
• Recognize the need for good public relations. Represent the church, and its ministries, in a favorable and professional manner, to the staff and to the public.
• Answer door, greet, and help those coming into office in a friendly and professional manner.
• Adhere to all policies, procedures and guidelines identified in the Bethesda Employee Manual.
• Responsible for opening and closing the store according to a designated schedule.
• Responsible for opening and closing registers.
• Making sure the store is clean and properly organized.
• Assist with training store employees and volunteers.
• Scheduling employees and volunteers.
• Addressing customer requests and inquiries in the store or by phone.
• Responsible for assisting with replenishing stock of goods on the salesfloor in a timely basis.
• Assist with the coordination and scheduling of customer donation pick-up and delivery.
• Support manager in the oversight of employees and volunteers with emphasis on driving sales and providing a great customer experience.
• Supporting the general manager when needed.
• Other duties as necessary or assigned.

Job Demands:

• Continuous standing, walking, repetitive hand and/or wrist and elbow / shoulder motion.
• Lifting and lowering weights of 1-15 pounds from/to floor to counter height or above
• Intermittent climbing and working at heights (climb a ladder).
• Intermittent sitting, bending, crouching, pushing, pulling or reaching.
• Lifting or lowering weights of 10-25 pounds from / to floor to shoulder or above.
• Use of cleaning agents.

Compensation:

• Commensurate with experience. Health benefits included.