Assistant General Manager

• TheAssistant General Manager (AGM) oversees all aspects of the store alongside theGeneral Manager.
• TheAGM participates in the hiring of employees, directs and oversees on-the-jobtraining, ensures all work shifts are properly staffed, and that all employeesare trained in their duties and supervised.
• TheAGM also interacts with Voicebox guests and must have excellent guest relationsand communication skills. The AGM exemplifies Voicebox's values of omotenashi,do the right thing, and groove.
• TheAGM is responsible for maintaining appropriate food, beverage and labor costsas well as product and supply level inventories for the store.
• TheAGM will adhere to standard operating procedures and ensure all areas arecompliant with the regulatory requirements and public health standards for foodhandling, sanitation, hygiene and alcohol service.
• TheAGM will contribute to seeing that the store is maintained, and that allinfrastructure is in top working order. The AGM is expected to attend allhigher-level management meetings.

ESSENTIAL FUNCTIONS AND DUTIES

1. Ensuresefficient and effective operations within the company's fiscal and operationalguidelines

2. Responsiblefor staff training, development, evaluation, scheduling and motivationalefforts

3. Managesguest relations

4. Evaluatesand analyzes periodic financial reporting

5. Maintainsall compliance with federal and state regulations regarding licensing anddistribution of products

6. Ensureseffective communication between all management staff and personnel

7. Workswith General Manager on staff reviews and development

8. Actsas Manager-On-Duty as appropriate

KNOWLEDGE, SKILLS, Abilities

1. Abilityto use food preparation equipment safely

2. Excellentinterpersonal skills and a collaborative management style

3. Abilityto prioritize tasks and work independently

4. Consistentavailability during Voicebox's open hours

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