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SalaryJob Title: Assistant General Manager - Cannabis Dispensary
Job Overview:
We are seeking an enthusiastic and experienced individual to join our team as the Assistant General Manager at our vibrant Cannabis Dispensary. This position places a strong emphasis on fostering positive energy within the workplace and ensuring compliance with human resource regulations. As the Assistant General Manager, you will play a pivotal role in creating a positive work culture while overseeing operational and HR aspects of the dispensary.
Responsibilities:
- Positive Work Culture:
- Cultivate a positive and inclusive work environment that promotes teamwork, communication, and employee satisfaction.
- Organize team-building activities and initiatives to boost morale and camaraderie among staff.
- Human Resource Compliance:
- Ensure strict adherence to all HR policies and procedures, as well as local and state employment laws.
- Oversee the recruitment process, including interviewing, hiring, and onboarding new employees.
- Employee Development:
- Implement training programs to enhance employee skills, product knowledge, and customer service.
- Provide ongoing support for professional development, coaching, and mentorship to staff.
- Conflict Resolution
- Address employee concerns promptly and professionally, working to resolve conflicts and maintain a positive work environment.
- Foster open communication channels for staff to express concerns and provide constructive feedback.
- Operational Management:
- Ensure store activities and staff comply with each State’s guidelines, including the Department of Health and any other regulatory bodies
- Maintain all confidential information according to HIPAA and State policies and procedures
- Oversee product quality control, pulling all products that do not meet quality standards
- Oversee inventory management to ensure inventory is consistently accurate, up to date, effectively ordered and replenished, and that there is no loss or theft
- Oversee cash handling and assist in maintaining organized financial logs required by State regulation and or company policy and procedure
- Support staff training according to the company training program
- Supervise online ordering program and delivery operations, as well as related staff
- Supervise store opening and closing activities
- Perform Manager on Duty (MOD) functions as needed
- Compile data and reports regarding product sales
- Customer Service:
- Uphold and promote exceptional customer service standards, ensuring a positive and welcoming experience for all customers.
- Encourage staff to engage with customers, answer inquiries, and provide product knowledge.
- Safety/Security:
- Confirm that the physical environment is safe, sanitary and that all equipment is in good working order, and that all preventative maintenance is performed in a timely manner
- Supervise security systems for tracking, record keeping, record retention, and surveillance related to all products at every stage of storage, delivery, transportation, and distribution
Qualifications:
- Bachelor's degree in Human Resources, Business Management, or related field preferred.
- Human Resources Certification is required and will be paid for by Kip Dispensary pending 1 year of employment (if no current HR degree or certification).
- Proven experience in a managerial role with a focus on HR compliance in the cannabis industry.
- Thorough understanding of human resource laws, regulations, and best practices.
- Strong interpersonal skills with an ability to motivate and inspire teams.
- Excellent communication and conflict resolution abilities.
- Familiarity with cannabis industry regulations and compliance is required.
- Positive attitude and a passion for promoting a healthy workplace culture.
TRAINING & COMPETENCY REQUIREMENTS:
- DW Spectrum & Eagle Eye- Must be able to pull footage for inspections or investigations.
- Menu Deals- Must be able to update or correct errors (Dutchie, Leafly, Weedmaps).
- Alpine- Must be able to create new text/email messages and update existing ones.
- METRC- Must be able to pull test results, check product history, receive a delivery, add an employee, and generate an API.
- HR Certification is required and qualifying certifications will be covered by Kip pending 1 full year of employment after certification.
- Information Technology (IT)- General understanding of the network configuration.
- Google Suite (Microsoft Office)- Proficiency in Sheets (Excel), Docs (Word), Slides (Powerpoint).
- Canva- Proficiency in Graphic Design
- Profit Margin
- Conflict Resolution
- Compliance Training with Compliance Manager
- Shadowing in all Departments to maintain competency for coverage needs
- Dutchie (POS/eCommerce)
- Managing Kip Calendar- Google Calendar
Benefits:
- Competitive salary based on experience.
- Health insurance coverage.
- Employee discounts on cannabis products.
- Opportunities for career advancement in a growing industry.
If you are a dynamic professional with a passion for creating positive energy in the workplace, coupled with a strong background in HR compliance, we encourage you to apply for the Assistant General Manager position at our Cannabis Dispensary. Please submit your resume and a cover letter highlighting your relevant experience and your approach to fostering positive work culture.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 10 years
- 11+ years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Cockeysville, MD 21030: Relocate before starting work (Required)
Work Location: In person
