Assistant General Manager

About us

At Tanta our mission is as following: “To serve the best authentic Peruvian food and beverages in a fun and comfortable environment with service that is genuine, attentive, and knowledgeable. We are environmentally responsible and believe in treating our guests, staff and suppliers with respect and dignity. By meeting these objectives, we will succeed in efficient and profitable operations.”

Well-informed, aware, caring, confident, hard-working individuals have the best chance of success with Tanta. A unique training program has been developed for each position to assist in the process. Your desire to be a successful, knowledgeable, aware, and efficient employee is important to us. Your success is our success. If you are not meeting the required standards, we will let you know. If we are not giving you the necessary assistance, don’t wait; let your manager know immediately. Your efforts and openness to learn and to adjust are essential in making yourself and the Restaurant successful. Tanta feels that when an employee maintains a motivated, cooperative, and genuine attitude about growing and learning, they have already contributed to a major part of the success of this Restaurant. We will teach you the skills necessary to be successful within your position, but you must come prepared with the maturity, good humor and passion necessary to develop and grow. To all employees, we look forward to working with you and we thank you for your dedication and hard work.

Job Summary:

We are seeking a highly motivated and experienced Assistant General Manager to join our team. As an Assistant General Manager, you will assist in overseeing the daily operations of our establishment, ensuring exceptional customer service, and maintaining high standards of quality. If you have a passion for the food and beverage industry and possess strong leadership skills, we would love to hear from you.

Responsibilities:

- Assist the General Manager in managing all aspects of the restaurant's operations

- Supervise and train staff members, ensuring they adhere to company policies and procedures

- Drive sales through consistent service, relevant marketing and social media efforts, genuine hospitality, sourcing high quality products and controlling costs

- Become proficient in the use of all restaurant computer equipment, include Point of Sale system, Avero, reservations system, Gift Card Terminals, accounting software

- Oversee food preparation and ensure that all dishes are prepared to the highest standards

- Monitor inventory levels and place orders for supplies as needed

- Collaborate with the kitchen team to develop new menu items and specials

- Ensure compliance with health and safety regulations

- Handle customer inquiries, complaints, and feedback in a professional manner

- Assist in creating and implementing marketing strategies to attract new customers

- Conduct regular staff meetings to communicate updates, provide training, and address any concerns

- Mentor & promote individual growth among all employees; create opportunities for growth

- Uphold the restaurants culture of passion for food, seamless service, and genuine

- Respond to all online reviews, including OpenTable & Yelp

- Respond to restaurant emails and forward or respond to in the appropriate manner

- Facilitate menu changes with the General Manager

- Manage the floor, this is up to and including: guest relations, setting the staff up for success, comping checks and being “hands on”

Qualifications:

- Previous experience in a supervisory role within the food and beverage industry

- Strong knowledge of banquet, coffee, culinary, and restaurant operations

- Excellent communication and interpersonal skills

- Ability to multitask and work in a fast-paced environment

- Strong problem-solving skills and attention to detail

- Proficient in Microsoft Office Suite

Benefits:

- Competitive salary based on experience

- Health insurance coverage

- Paid time off

- Opportunities for career advancement

If you are passionate about delivering exceptional service and have a strong background in restaurant management, we encourage you to apply for this exciting opportunity. Please submit your resume along with a cover letter detailing your relevant experience. We look forward to hearing from you!

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Restaurant type:

• Casual dining restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Chicago, IL 60654: Relocate before starting work (Required)

Work Location: In person