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Form of workABOUT US: - We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Reporting the Director, Programs, Scatter Site, the Assistant Director, Operations oversees all property management aspects of Breaking Ground's Scatter Site program. This includes establishing and maintaining landlord relationships; the identification and leasing of new private market apartments; tracking apartment conditions and preparation of apartments for client occupancy, including management of furniture inventory and installation.
The Assistant Director, Operations supervises the Property Coordinator and Rent Administrator; ensures tracking and completion of work orders; manages the execution and completion of maintenance issues including relationship with vendor/maintenance providers; oversees rent collection, utility reporting, and client intake/assessments. The Assistant Director, Operations works in close collaboration with clinical staff to ensure that Scatter Site clients have the necessary support services to remain permanently housed.
The Assistant Director works primarily during business hours Monday-Friday, with off hours availability in case of emergency.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Supervise Property Coordinator and Rent Administrator
- Develop property management inventory, policies, and procedures
- Create and give presentations about Scatter Site program to potential new Landlords, management companies and Brokers and vendors
- Interview and assess potential program participants
- Ensure maximum rent collection and develop procedures for addressing non-payment and/or holdover issues
- Track and manage utility reporting
- Oversee leasing of apartments; develop and maintain relationships with property management companies; build apartment inventory; ensure low vacancy rate and rental loss
- Coordinate apartment turnover
- Manage vendor contracts and data tracking
- Create reports on outcomes, goals
- Address after-hour client apartment emergencies
- Oversee and monitor apartment repairs
- Performs other duties as assigned
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent
- Minimum 3 years of experience in property management (rent administration, real estate identification, leasing or property management)
- Previous supervisory experience preferred
- Experience working in Scattered Site housing or residential housing for tenants with special needs
- Excellent written and verbal communication skills
- Exceptional organizational and analytic skills
- Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based database preferred
- Valid NY or NJ driver's license with a good driving record, as defined by Breaking Ground, is a condition of employment
- Ability to travel to clients' apartments to make home visits throughout New York City
As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.
- Pay Type Hourly
