Assistant Director Of Professional Services

Position:Assistant Director of Clinical Services Operating Company: Concierge Home Care

Job Description

The Assistant Director of Clinical Services is a Registered Nurse (RN) who has graduated from an accredited school of nursing and is currently licensed to practice in the state(s) where currently practicing. The Assistant Director of Clinical Services supervises home health services to homebound patients in their place of residence in accordance with attending physician orders and plans of care and strives to provide the highest quality of care. The Assistant Director of Clinical Services is available at all times during operating hours and participates in all activities relevant to Professional Services furnished, including the development of qualifications and assignment of personnel in the absence of DCS.

Qualifications

1. Registered by the state(s) where currently practicing.
2. Three to five years of experience in health care/home care, preferred.
3. Two years’ experience in a supervisory position, preferred.
4. Knowledge and ability to apply community health principles and practices.
5. Knowledge of Agency policies and procedures.
6. Ability to supervise, guide and develop skills and performance of service personnel.
7. Ability to exercise independent judgment.
8. Ability to work with individuals.
9. Ability to enlist cooperation of many people in furthering a program.
10. Ability to assist in evaluating personnel per Agency policy.
11. Monitors probationary period for new employees.
12. Ability to deal effectively with high levels of stress.

Responsibilities

• Participates in developing standards which ensure safe and therapeutically effective service to patients and families. Has joint responsibility with Director of Clinical Services for seeing that standards are met.

• Participates in developing objectives for Agency.

• Is responsible for seeing that objectives are implemented.
• Consults with the Director of Clinical Services to determine a staffing pattern which will accomplish stated objectives and promote maximum level of utilization of health personnel.
• Assists DCS in recruiting, hiring, evaluating and terminating service personnel.
• Participates in planning for the orientation of new employees. Conducts selected orientation classes.
• Plans and arranges for consultation needs of staff; prepares and maintains current policies and procedures which meet Medicare, Medicaid, accrediting bodies, state, etc. laws and implements such under DCS direction.
• Displays a willingness to support the policies and procedures and uses appropriate channels for change of such policies; establishes criteria and procedures for selection, promotion and termination of employment of service personnel.

Responsibilities - continued

• Participates in establishing the functions and qualifications for each service position, and coordinates patient care and referrals.

• Assures ongoing assessment of patient/family needs and implementation of interdisciplinary team plan of care.
• Assures physician approval of plans for continuity of care.
• Provides individual or group support concerning job related stress or issues.
• Accepts responsibility for regular attendance and punctuality and fulfills job requirements without regard to time involved.
• Serves as a resource person to employees.
• Develops a cooperative relationship and communicates effectively and professionally with the physicians.
• Investigates and reports any problem relating to patient care or conditions which might harm the patient and/or employee well-being.
• Immediately reports any accident, incident, lost articles or unusual occurrence to the VP of Operations.
• Attends pertinent continuing education programs other than routine in-services and shares information with staff.
• Works with The Director of Clinical Services in identifying budgetary requirements and determining appropriate use of allocations.
• Monitors equipment for appropriate use and take steps to keep misuse to a minimum.
• Assists DCS in overseeing Agency’s ongoing Quality Assessment and Performance Improvement (QAPI) program.
• Responsible for overseeing development of indicators with appropriate data collection, aggregation and analysis, taking action and reporting results to DCS according to Agency’s QAPI plan.
• Provides 24 hour/day, seven (7) days/week on-call coverage.
• Plans and supervises the Agency in the absence of a DCS.
• Assures that patients’ plans of care are developed, implemented and updated.
• Conducts patient case conferences, in-services, staff meetings and maintains documentation; participates in community education projects.
• Ensures that all necessary supplies and equipment are available.
• Is normally available at all times during and after operating hours.
• Ensures compliance with federal, state, accrediting bodies, local and Agency policies in all patient care aspects of the Agency.
• Makes patient and personnel assignments.
• Addresses and corrects all patient concerns.
• Maybe the Alternate Director on record.
• Performs other tasks as assigned by DCS.

Work Environments & Physical Demands of the Job

Works indoors in the home health office.

Risk Exposure:

Low Risk

Lifting Requirements:

Ability to participate in physical activity.

Ability to work for extended period of time while standing and being involved in physical activity.

Moderate lifting.

Ability to do extensive bending, lifting and standing on a regular basis.

Job Relationships

Supervised by:Director of Clinical Services