Assistant Director Of International Student Services

Job Category:

Professional/Administrative

Position Title:

Assistant Director of International Student Services

Full Time/Part Time:

Full Time

Division:

Dean of the College

Department:

International Student Services

Hiring Wage/Salary Range:

$61,000 - $65,000

Determination:

When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

Benefits:

Current Benefits
Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire.
We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to:
Health and Wellness:
Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions.
Paid Time Off:
Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year’s and 3 floating holidays.
Paid Family Leave:
After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad.
Continuing Education and Professional Development:
Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee.
Funding for work related courses to obtain an undergraduate or graduate degree related to your current position.
After 7 years of service in an eligible position an employee’s eligible children may be awarded up to half of Colgate’s tuition to attend an accredited college, university or trade school of their choice.
Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events.

Department Statement:

The Office of International Student Services (OISS) provides services and programs to support Colgate University’s International Students.

Accountabilities:

The Assistant Director of International Student Services reports to the Associate Dean and Director of International Student Services and works to enhance the transition, integration and success of International Students on campus.
The primary responsibilities for this position are to advise International Students on federal immigration regulations, interpret federal regulations, complete immigration forms, and comply with SEVIS reporting requirements.
The Assistant Director interacts with students primarily regarding immigration issues.
Responsibilities:

• Serve as a Designated School Official (DSO) with the Student and Exchange Visitor Information System (SEVIS).
• Issue immigration forms and process applications through SEVIS.
• Accurately maintain all aspects of International Student immigration records and files.
• Maintain current and up-to date knowledge of immigration laws, regulations, and policies.
• Advise F-1 International Students regarding immigration and immigration related issues.
• Issue visa documents.
• Coordinate student applications for work authorization.
• Participate in, and conduct as needed, International Student orientation sessions and other immigration related programming and workshops.
• Perform other related duties as assigned.

This position has been designated as a Campus Security Authority (CSA), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department.Name:

Immigration Regulations

Description:

Demonstrates familiarity with immigration regulations and visa processes in order to assist International Students in maintaining their legal status. Demonstrated knowledge of F-1 visa regulations, SEVIS (Student and Exchange Visitor Information System), and other relevant immigration policies.

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Student Advising and Counseling

Description:

Demonstrates the ability to provide accurate and timely advising to International Students on immigration-related concerns.

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Cross-Cultural Communication

Description:

Demonstrated understanding of cross-cultural communication to effectively interact with students from diverse backgrounds. This includes understanding cultural differences, sensitivity to cultural nuances, and the ability to communicate clearly and empathetically across cultures.

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Compliance and Reporting

Description:

Knowledge of regulatory compliance requirements related to International Student Services, including SEVIS reporting, federal and state regulations, and accreditation standards. Demonstrated ability to ensure accurate record-keeping, data reporting, and adherence to compliance deadlines.

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Collaboration and Engagement

Description:

Ability to collaborate effectively with various campus departments, external organizations, and government agencies to support the needs of International Students.

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Technology

Description:

Demonstrated familiarity with student information systems, database management software, and other technology tools used in International Student Services. This includes proficiency in Microsoft Office Suite, SEVIS software, and other relevant applications.

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Crisis Management and Risk Assessment

Description:

Demonstrating ability to respond effectively to emergencies, crises, or other unexpected events impacting International Students. Demonstrated ability to effectively provide support and assistance during emergencies.

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Personal Accountability for Results

Description:

Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

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Effective Communication

Description:

Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

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Problem Solving and Decision Making

Description:

Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

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Change Management

Description:

Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

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Leadership and Teamwork

Description:

Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

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Creativity and Innovation

Description:

Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

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Diversity and Inclusion

Description:

Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

Name:

Sustainability

Description:

Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices.

Professional Experience/ Qualifications:

• Experience with International Student advising.
• U.S. citizenship or U.S. permanent residency is required per U.S. Department of Homeland Security and U.S. Department of State regulations, to meet the requirements for Designated School Officials.
• Knowledge of federal immigration and governmental and state agencies’ regulations.
• Excellent written and oral communication skills is required. Communicate effectively with a diverse community of people. Ability to communicate with discretion.
• Attention to detail, accuracy, and the ability to balance priorities and meet deadlines are critically important.
• Exceptional organizational skills, taking initiative and ability to self-set priorities and juggle competing demands will be necessary in this fast-paced environment. Reliability and resourcefulness.
• A commitment to diversity, and the ability to establish and maintain effective working relationships within Colgate’s diverse communities.
• Intercultural competency; commitment to student service and ability to work effectively with students, faculty, and university representatives from diverse cultural backgrounds.
• Commitment to providing exceptional customer service.
• Strong technical and analytical skills and the demonstrated ability to improve and develop office processes, including proficiency with standard computer software.
• Comfort working independently within a team-oriented environment, and with addressing large groups.

Preferred Qualifications:

• One to three years of work experience in immigration advising and immigration document processing, or experience in an educational setting performing International Student/scholar International Student recruitment or International Student admissions. Experience in higher education is preferred.
• Knowledge of the SEVIS and U.S. immigration regulations pertaining to the F student visa.
• Cross-cultural or multicultural experience.

Education:

A Bachelor’s degree is required.
A Master’s degree in higher education, international education, or another related field is preferred.

Requisition Number:

2024S023Posting

Temporary:

No

Job Open Date:

03/29/2024

Open Until Filled:

Yes

EEO Statement:

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act:

CAMPUS CRIME REPORTING AND STATISTICS
The Department of Campus Safety will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at cusafety@colgate.edu.