Assistant Director Of Graduate Recruitment

Position Details
Position Information
Position Title
Assistant Director of Graduate Recruitment
Requisition #
S01260P
FLSA
Exempt
Location
IIT-Mies Campus (MC), 10 West 35th St., Chicago
Department
Graduate and Professional Admission
GENERAL DESCRIPTION
The Assistant Director of Graduate Recruitment serves as an integral part of the growth of Illinois Tech. This position will have an emphasis on building a domestic pipeline for enrollment to all central graduate programs offered by the university.
Working in partnership with the Director of Graduate Recruitment and Marketing, the Assistant Director is responsible for managing the recruitment process from inquiry to matriculation, for prospective students seeking admission into the university.
COMMUNICATIONS
In close coordination with the Director, the Assistant Director will:

• Strategize with Graduate Admission leadership to execute on domestic strategy and aid in the building of prospective student funnels; provide innovative and creative ways to increase awareness of Illinois Tech graduate programs and develop outreach activities and opportunities to introduce students to the university.
• Implement recruitment strategies at regional and national levels; analyze enrollment trend data to assist in identifying untapped markets or student populations; maintain yearly calendar for Admission Counseling team.

CUSTOMER SERVICE

• Assist in the hiring and training of new Graduate Admission Counselors; provide ongoing training of best practice in recruitment, motivation and management for the admission counseling team.

Special Schedule Requirements

• Regular Office Hours Monday-Friday, 9AM to 5PM CST; this position is on a hybrid schedule (3 days in the office, 2 days work remote)
• Long or irregular work hours during peak recruitment periods, must be able to travel overnight or weekends when required.

EEOC Statement
Illinois Institute of Technology is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer dedicated to building a community of excellence, equity, inclusion and diversity. It is committed to fostering an inclusive environment and actively seeks applications from individuals of all backgrounds and identities regardless of race, color, sex, marital status, religion, national origin, disability, age, unfavorable discharge from the military, status as a protected veteran, sexual orientation including gender identity and expression, order of protection status, and/or genetic information. All qualified applicants will receive equal consideration for employment.
Qualifications
Education & Experience

• A minimum bachelor's degree is required. An earned graduate degree at the master level is preferred.

Knowledge & Skills

• Strong writing and interpersonal communication skills; creativity; time-management and prioritization; teamwork and the ability to meet deadlines; ability to plan, manage, and execute initiatives; very strong attention to detail and ability to document student engagement accurately and consistently with a CRM is required; ability to organize workflow and handle frequent interruptions and still be attentive to details highly desired.

• Experience working CRM application management processes and systems preferred. The individual must have familiarity with or willingness to learn Salesforce, TargetX, and other software tools used by the department; proficiency with Microsoft Office products (Word, Excel, and PowerPoint).

• Adaptability: The ability to react positively and effectively to change. Welcomes a fast-paced environment and is able to quickly learn and incorporate new information; ability to multi-task and handle a wide variety of job duties and prioritize based on the supervisory direction.

SUPERVISION & BUDGET AUTHORITY

• 4 or more years of professional experience in student recruitment/college admissions, or sales experience within an educational setting or company is preferred; willingness and ability to travel regionally and nationally is necessary for this role; valid driver's license and ability to work some evenings and weekends required especially during high recruitment periods required.
• Experience training and supervising staff.
• Experienced public speaker, comfortable in front of groups big and small; high level of energy and drive; entrepreneurial spirit is required; a mindset for marketing and promotion is very valuable.

Physical Environment and Requirements

• Typical work environment is an office setting
• Regular computer keyboard, mouse and monitor use. Repetitive arm, hand, finger motions.
• Sitting for long periods of time at a desk, exposure and ability to participate in a virtual setting for long periods of time, and the ability to drive/ride in a car and/or fly for specific travel.
• Ability to lift up to 25 pounds
• Long or irregular work hours during peak recruitment periods, must be able to travel overnight or on weekends when required.

Certifications and Licenses
List any certifications or licenses that are either required or helpful in performing the job, designating whether required or preferred.

• Not Applicable

Key Responsibilities
Key Responsibility
Prospective/Lead Generation-

• Strategize with Graduate Admission leadership to execute domestic strategy to build prospective student funnels.
• Assist in the planning of public presentations, execute formal outreach plan; partner with the Associate Director of Events in creating and conducting special events and yield events virtually and on campus.
• Develop and maintain relationships with targeted feeder universities, community organizations, professional associations, and other key influencers; provide innovative and creative ways to increase awareness of Illinois Tech graduate programs; implement recruiting strategies to attract various student populations.
• Establish and maintain yearly travel calendar for admission counseling team; represent university at various graduate and professional recruitment events.

Percentage Of Time
30
Key Responsibility
Student Relationship Management-

• Provide a high level of customer service that guides prospective students through the application process from inquiry to enrollment, aiding with required documentation, deadlines, admission requirements, and other determining factors for enrollment.
• Follow up, track and communicate with prospective students, active applicants, and admitted students through email, phone, test, individual and group appointments; provide timely responses to all student inquiries and communications via excellent customer service; reach out proactively to maintain student engagement.
• Actively own prospect records and update student information throughout each stage of the enrollment funnel; prepare and maintain records and reports to assigned activities and program portfolio; maintain and update student data into CRM and develop expertise in trends in domestic recruitment.

Percentage Of Time
50
Key Responsibility
Supervision-

• Assist in the hiring and training of new Graduate Admission Counselors; provide ongoing training of best practice in recruitment, motivate and management for the admission counseling team, monitor team performance and assist in completing performance reviews.

Percentage Of Time
10
Key Responsibility
Campus Relationship Management /Special Projects-

• Work closely with university student life partners to provide information about the graduate student experience at the university; serve as liaison between graduate admission and university stakeholders; monitor admission funnel and partner with the broader graduate admission team to achieve enrollment targets.
• Will be assigned special projects related to increasing enrollment of specific student populations or markets, campus engagement activities/collaboration, or other responsibilities as assigned.

Percentage Of Time
10
Posting Information
Work Hours
Monday - Friday, 8:30 a.m.-5:00 p.m.
Position Category
Full Time
Posting Date
12/18/2023
Closing Date
Posted Until Filled
Yes
Quicklink for Posting
https://iit7.peopleadmin.com/postings/10116