Assistant Director of Facilities

Job Title: Assistant Director of Facilities

Reports To:Director of Housing Operations

Location: California State University San Marcos, San Marcos, CA

Compensation: $90,000 to $110,000 per year and a comprehensive benefits package

FLSA Status: Exempt

Company Information:

Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

Summary

The Assistant Director of Facilities Operations is responsible for overseeing the work of the Maintenance Department employees, and contractors for all building repairs and maintenance for California State University San Marcos student housing communities (CSUSM Housing). CSUSM Housing is a residential community comprised of a multi-building operation with approximately 2,000 resident students in total. CSUSM is located in San Marcos, CA, just 45 minutes north of downtown San Diego. Capstone On-Campus Management is responsible for all aspects of operational management for CSUSM Housing which consists of University Village Apartments, The Quad, and North Commons. Duties include but are not limited to after hours on-call, supervision, overseeing an after-hours emergency on-duty staffing, budget creation, resident service, process creation, maintenance, housekeeping, preventive maintenance, HVAC, electrical repairs, elevator repairs, waste management/recycling, grounds, pest control, contract management and day to day fire safety equipment repairs. In collaboration with the Director, this person will advise, propose, and manage capital projects to ensure the upkeep of the facilities. Turn responsibilities include afterhours overtime to oversee repairs, unit/apartment cleaning, unit/apartment repairs, all facilities, and housekeeping projects. Projecting a customer focused and professional image through interactions with all internal and external customers is essential.

Essential Duties and Responsibilities:

• Hires, trains, supervises, and evaluates all maintenance department employees.
• Financial management responsibilities include budget/expense tracking review expenses, review invoices, review proposals, prepare budget spreadsheets.
• Project Management: RFPs, scope of works, contracts, budget.
• Waste Management: trash/ recycle removal contracts, dumpster, chutes, and trash room upkeep, turn needs, move out needs.
• Preventative Maintenance Management: Implements and oversees proactive interior and exterior maintenance programs to ensure quality repairs.
• Turn Management: Coordinates and oversees all aspects of the turn period including but not limited to RFP, meetings, inspections, bed bug dog, bed bug treatments, maintenance, painting, cleaning, floor care.
• Oversees work order system to ensure that all repair requests are being handled efficiently and in a timely manner.
• Oversees on-call after hours maintenance emergency duty system. Serving on after hours on-call maintenance rotation.
• Performs general furniture repair, general plumbing, all appliance repair, minor electrical repairs, general repairs, and HVAC repairs.
• Conducts oversight of exterior fixtures.
• Monitors facility for quality workmanship.
• Conducts building/community inspections.
• Participates in developing and monitoring the site-operating budget related to maintenance.
• Establishes, maintains, and continually updates a maintenance manual that identifies various protocols and/ or standards designated for the facility.
• Monitors all pest control efforts for both communities.
• Assists in responding to resident maintenance questions, concerns, or complaints to include appeals and damage billing.
• Oversees work performed by contractors and inspects work upon completion to ensure quality workmanship.
• Conducts oversight of all minor elevator and roof repairs.
• Conducts regular checks of the building systems.
• Oversees all housekeeping needs and duties.
• Oversees all inventory needs and processes
• Coordinates turn process creating and overseeing all unit/building turn operations.
• Orders and monitors additional student move out and trash dumpsters for turn.
• Responsible for daily repairs to building systems.
• Participates in daily, weekly, and monthly scheduled meetings.
• Directly supervises Maintenance Supervisor and Facilities Coordinator
• Creates holiday break and summer staff scheduling.
• Oversees lock core changes and hardware replacement as needed.
• Other duties as assigned.

• A high school diploma or general education degree (GED).
• 5-7 years’ experience in facilities management (apartment maintenance preferred).
• HVAC certification is required.
• 2-3 years’ experience supervising maintenance staff.
• Possess strong interpersonal, communication (oral and written) skills, and computer competency.
• Possess strong customer service skills.
• Possess troubleshooting and diagnostic skills.
• Able to work as part of a team and individually with limited supervision.
• Possess time management skills managing multiple projects with changing priorities and managing continually heavy workloads.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.