Assistant Customer Service Manager

Benefits:

• 401(k) matching
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Paid time off

Nino Salvaggio is currently looking for an Assistant Customer Service Manager for our St Clair Shores location.
RESPONSIBILITIES:

• Assist Customer Service Manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent Customer Service and satisfactory results.
• Assist Customer Service Manager with all aspects of the Customer Service department, including but not limited to: cash management, line flow and Customer Service, scheduling, counseling, attendance tracking, cash counting, line control, refunds, audits, etc.
• Place primary importance on delivering superior Customer Service.
• Maintain attention to detail, completing multiple or repetitive tasks, including cash handling.
• Operate cash register when needed.
• Demonstrate a serious commitment to accuracy, especially as it pertains to cash management and quality while meeting goals or deadlines.
• Ensure that cashiers are assisted with price checks in a prompt and timely fashion.
• Promote customer good will by providing high standards of Customer Service, insuring that all cashiers and courtesy clerks (baggers) do the same.
• Other duties as assigned.

QUALIFICATIONS:

• High school diploma or GED, required.
• Previous cash handling experience, required.
• Previous Customer Service experience, required.
• Previous management experience, preferred.
• Must be able to work early mornings, nights and weekends.
• Must have reliable transportation.

BENEFITS:

• Health
• Dental
• Vision
• Short term disability
• Accident
• Hospitalization
• Critical illness
• Cancer
• Life insurance
• Flexible spending
• Education reimbursement
• 401K match
• Employee discount
• Company paid life insurance policy
• Company paid LTD policy

If you are interested in this position, please follow the 2 step application process which includes a formal application after some initial questions.
EOE