Address
Form of work Posting Summary
Logo Posting Number STA01254PO23 Job Family Residential Living Job Function Student Housing USC Market Title Housing Coordinator Link to USC Market Title https://uscjobs.sc.edu/titles/133830 Job Level P1 - Professional Business Title (Internal Title) Assignment Coordinator Campus Columbia Work County Richland College/Division Division of Student Affairs and Academic Support Department SAAS Housing Serv Assess Adm State Pay Band 4 Approved Starting Salary $34,532 Advertised Salary Range $34,532 - $42,000 Location of Vacancy Columbia, SC Part/Full Time Full Time Hours per Week 37.5 Work Schedule Standard working schedule: 8:30am - 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.
Basis 12 months Job Search Category Student Services Must be willing to work a flexible schedule to meet the needs of the department.
About USC
About University of South Carolina From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.
Diversity Statement At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu.
Position Description
Advertised Job Summary Assignment Coordinator
- Are you experienced in customer service?
- Do you enjoy helping USC Students and Families?
- Do you enjoy troubleshooting challenges by finding solutions, especially unique challenges?
This is the job for you. The USC Housing Assignments Coordinator works closely with other professionals in Housing and the University as a whole to administer and manage the housing and residence education program serving over 9,000 on-campus students.
E ssential Job Duties and Responsibilities:
1. Able to make decisions and take action based on departmental policy and mission
2. Communication skills; ability to advise of solutions that may or may not be what the customer is expecting
3. Knowledge of StarRez housing software, Microsoft Office and Ellucian Banner
4. Willing to work rotating on call and weekend events
Perks:
- Some of the BEST benefits you can find!
- Work-Life-Balance: Full-time pay with a 40 hour work week
- Generous paid time off
- An engaging and collaborative on-campus environment
- You'll enjoy the historic beauty of the University of South Carolina campus, surrounded by amenities, so you'll love where you work!
Bachelor's degree and 1 or more years of experience, which may be substituted by equivalent combination of certification, training, education, and/or experience.
Master's degree in student services or related field and 1 year related experience, or bachelor's degree and 3 years related experience.
Knowledge/Skills/Abilities StarRez Experience
Microsoft Excel Proficiency
Excellent written, oral, and interpersonal communication
Willingness to learn quickly
Strong problem solving and organization skills
Ability to maintain personal resilience during crisis and interpersonally difficult situations
Strong verbal, analytic, and quantitative skills are essential
Must be able to evaluate programs/ services and respond accordingly
Microsoft Excel Proficiency
Excellent written, oral, and interpersonal communication
Willingness to learn quickly
Strong problem solving and organization skills
Ability to maintain personal resilience during crisis and interpersonally difficult situations
Strong verbal, analytic, and quantitative skills are essential
Must be able to evaluate programs/ services and respond accordingly
Job Duties
Job Duty Program Support:
Assists with assignment processes to include, but no limited to: new first-year freshman, continuing upperclassmen, transfers, student athletes, international exchange students, bridge programs, Greek housing, and non-degree programs. Advises prospective and current students regarding housing options, resources, and processes. Engages with and represents University Housing during meetings, public events, recruitment events, and conferences.
Essential Function Yes Percentage of Time 25 Job Duty Assists with assignment processes to include, but no limited to: new first-year freshman, continuing upperclassmen, transfers, student athletes, international exchange students, bridge programs, Greek housing, and non-degree programs. Advises prospective and current students regarding housing options, resources, and processes. Engages with and represents University Housing during meetings, public events, recruitment events, and conferences.
Administrative Support:
Utilizing StarRez housing software, executes all housing assignment processes for all semesters to include processing of cancellations, exemptions, and room changes. Knows and understands details about physical and programmatic feature of each residence hall. Manages daily reports and detects errors that arise. Includes being a part of an on-Call duty rotation for emergent relocations and assignments support. Ensures equal access to housing based on application fee deferral process. Processes housing accommodations approved by the Student Disability Resource Center, including approved Emotional Support Animals.
Essential Function Yes Percentage of Time 25 Job Duty Utilizing StarRez housing software, executes all housing assignment processes for all semesters to include processing of cancellations, exemptions, and room changes. Knows and understands details about physical and programmatic feature of each residence hall. Manages daily reports and detects errors that arise. Includes being a part of an on-Call duty rotation for emergent relocations and assignments support. Ensures equal access to housing based on application fee deferral process. Processes housing accommodations approved by the Student Disability Resource Center, including approved Emotional Support Animals.
Quality Control:
Manages daily reports and detects errors that arise in processing of application data, financial transactions, and space inventory. Troubleshoots problems to determine what corrections should be made to improve and the student experience. Ensures that all campus and departmental partners are made aware of incoming and outgoing students in programs. Conducts monthly meetings with campus partners. Ensures accuracy of data kept in StarRez housing software system.
Essential Function Yes Percentage of Time 20 Job Duty Manages daily reports and detects errors that arise in processing of application data, financial transactions, and space inventory. Troubleshoots problems to determine what corrections should be made to improve and the student experience. Ensures that all campus and departmental partners are made aware of incoming and outgoing students in programs. Conducts monthly meetings with campus partners. Ensures accuracy of data kept in StarRez housing software system.
Direct Student Support:
Answers questions and counsels students and parents by phone, email, and in person on housing options, departmental policies and procedures, and other campus and community information. Assists students with room change process based on requests received. Advises students on withdrawal and re-enrollment processes and ensures all residents are enrolled in courses in compliance with university policy.
Essential Function Yes Percentage of Time 20 Job Duty Answers questions and counsels students and parents by phone, email, and in person on housing options, departmental policies and procedures, and other campus and community information. Assists students with room change process based on requests received. Advises students on withdrawal and re-enrollment processes and ensures all residents are enrolled in courses in compliance with university policy.
Other Duties as Assigned:
Includes but is not limited to efforts that support broad division/institution efforts such as U101 Presentations, Move-In Day, First Night Carolina, Family Weekend, Open Houses, Admitted Student Events.
Essential Function Yes Percentage of Time 10 Includes but is not limited to efforts that support broad division/institution efforts such as U101 Presentations, Move-In Day, First Night Carolina, Family Weekend, Open Houses, Admitted Student Events.
Position Attributes
Safety Sensitive or Security Sensitive No Hazardous weather category Essential Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Posting Detail Information
Number of Vacancies 1 Desired Start Date 11/01/2023 Job Open Date 10/06/2023 Job Close Date 01/06/2024 Open Until Filled No Special Instructions to Applicant The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at UofSC.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
If you have questions regarding this posting, email HR Manager at ed24@mailbox.sc.edu
We are only accepting applications submitted by January 6, 2024.
The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.
