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Form of workAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.
We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
The Bath and Body Works Safe and Secure Ambassador’s (SSA) role protects people, brand, and property in their home store environment. The mission of a SSA is to assist the store team in preventing and minimizing risk of life safety and theft & fraud events through consistent communication, partnerships, and education at all levels.
Responsibilities
- Support sales by engaging customers and associates at the front of the store with a strong command presence
- Greet customers with a smile and eye contact
- Provide in store support during life safety, emergency response and safety incidents
- Assist stores leadership team and associates with driving a strong physical security culture by educating and upholding all Bath and Body Works policies and procedures
- Problem- solve extreme store events using brand de-escalation tactics
- Collect, document, and communicate Asset Protection trends and intelligence
- Assist in, document and communicate all merchandise recoveries using company tools
- Assist with Shrink Protection Program assessment follow up/execution on action plans
- Collaborate with Regional Asset Protection Manager to follow up on safety and security incidents
- Communicate Theft & Fraud intelligence with Regional Asset Protection Manager and store Leadership
- Submit appropriate documentation in the system for all Organized Retail Crime incidents following Bath and Body Works Asset Protection policy and procedures
- Work with law enforcement and Regional Asset Protection Manager to identify and resolve open cases
- Assist the Store Leadership Team team with modeling working safely while maintaining clean stores for customers and sales associates
Bath & Body works is proud to offer a competitive, performance-based compensation and benefits package to our eligible associates. Benefits include a merchandise discount, a no cost mental health and well-being program, health coverage with a variety of plans to choose from, and flexible and affordable saving programs. We also offer flexible scheduling and opportunities for paid time off. Visit bbwbenefits.com for details.
View Benefits Information
Qualifications
Qualifications & Experience
- Must be 18 years of age or older
- Meet any state or local certification/license and/or other legal requirements related to the position
- Flexible work availability to include nights, weekend, and holidays
- Ability to stand for extended periods of time
- Effective communication
- Experience in learning and adapting to different technology needs and changes
- Strong ability to work independently and with a team
Education
- High School Diploma or equivalent experience
Core Competencies
- Lead with Curiosity & Humility
- Build High Performing Teams for Today & Tomorrow
- Influence & Inspire with Vision & Purpose
- Observe, Engage & Connect
- Strive to Achieve Operational Excellence
- Deliver Business Results
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
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