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Form of work1
Job Title LP Security Specialist (Store) Job Code 000679
Reports To Manager Loss Prevention FLSA Status Non Exempt
Department Store Operations Effective Date December 2007
Purpose
Prevents loss and control shrink by performing loss prevention related activities and monitoring loss
prevention company policies and programs throughout the store. Deters, detects and apprehends those
individuals committing thefts or other crimes against the Company at store level. Assists in other areas related
to Loss Prevention as required by their Loss Prevention Manager. Provides a safe and secure store
environment for the Company's customers, associates, and vendors.
Job Responsibilities and Accountabilities
Monitors the checkout area of the store for consumer fraud, associate dishonesty and compliance
with proper cash handling and cash register policies and procedures
Follows up on front-end exception report transactions as directed by the Loss Prevention Manager
Observes customers throughout the store to monitor shrink control, safety and customer service
Apprehends shoplifters in accordance with state and local laws and company policy
Cooperates with and responds to requests by police departments, courts and other public agencies
under the direction of Loss Prevention and/or Corporate Council
Monitors the receiving area of the store and conducts delivery audits to detect vendor fraud, associate
dishonesty and compliance with proper receiving policies and procedures
Assists management in the performance of loss prevention related inspections
Responds to Electronic Article Surveillance alarms
Maintains the equipment related to loss prevention and physical security (e.g. the CCTV equipment,
which is located in the ceilings and throughout the store, the electronic article surveillance equipment
located at the entry/exits and check stands, and the store's intrusion alarm system)
Conducts store inspections/audits ensuring compliance to all policies related to shrink control and
physical security
Documents all violations and advises store management and the Loss Prevention Manager
Conducts internal and vendor investigations at the direction of the Loss Prevention Manager
Participates in the store's Safety Committee
Reports all incidents of unsafe associate conduct to store management and the Loss Prevention
Manager
Reports all unsafe conditions to store management and the Loss Prevention Manager and takes
immediate remedial action whenever an eminent safety hazard is present
Reports any deficiencies in basic food safety standards to store management and the Loss Prevention
Manager and takes immediate remedial action whenever freshness or quality standards are not met
Communicates with Management on all loss prevention issues
Trains associates on loss prevention programs or policies as directed by the Loss Prevention Manager
Develops trust, credibility and rapport with store management and store associates
Develops and maintain a good working relationship with local police, other law enforcement
agencies and court personnel
Compiles, submits, and communicates routine statistical data to the Division Loss Prevention office
2
as required
Scope
Number of Associates Supervised: Directly: Indirectly:
Financial scope
Job Requirements
Relevant Experience, Education, Certification, Knowledge, Skills and Abilities
Preferred 20 years of age or older
Must have a High School education or equivalent, college degree preferred
Subject to a criminal background check, must not have any felony convictions or other convictions
relating, in any way to work which must be performed under this job description, including, but not
limited to, sexual misconduct, inappropriate activity with a minor, theft, embezzlement, violence or other
factors that might endanger the Company, its associates, customers, reputation, or assets
Ability to read, understand and interpret signs, shelf labels and date codes
Ability to follow written and verbal instruction
Ability to perform simple mathematical calculations such as addition, subtraction, multiplication, and
division in order to compile, submit, and communicate routine statistical data to the Division Loss
Prevention office as required
Ability to cooperate and work as a part of a team
Ability to learn, understand and apply the information contained in company manuals, loss prevention
policies and practices and apply them to store operations
Ability to handle confrontational situations and respond quickly to incidents as they occur
Must possess basic computer skills necessary to send and receive emails, their attachments, and access
computer generated reports
Night and weekend work is required
Physical Environment
Most work is conducted in a normal retail setting containing a sales floor, departmental shops, offices and
backrooms
May occasionally be exposed to temperatures of approximately -20 Fahrenheit, 28 Fahrenheit, and 35
Fahrenheit, while working in freezers, coolers and display cases; temperatures of approximately 150
Fahrenheit in hot cases
Requires frequent walking and standing, ability to reach, lift, stack and maneuver objects of varying
dimensions and weights up to approximately 55 lbs.
May be required to work outdoors when conducting an internal or external surveillance
May be exposed to heights, dust/and or airborne particles and limited space areas
May be required to travel between store locations
The above statements are intended to describe the general nature of the work performed by the employees
assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities,
duties and skills required of personnel so classified may vary within each department and/or location.
