Asset Protection Associate

JOB PURPOSE: Perform Asset Protection responsibilities for the Store in accordance with company procedures and policies, in order to drive sales and profits

• Manages External Apprehensions ‐ Observes customers’ and contractors’ (CCTV and on floor) activities to detect theft, fraud, or suspicious activity; collects investigative intelligence related to ORC activity and fraud ‐ Reports infractions of company policy to AP and/or store leadership ‐ Conducts interviews in accordance with local laws and Company policy with customers and contractors suspected of theft ‐ Reports suspected fraud (i.e. credit / check and refund fraud) to AP leadership or Market Investigations as needed ‐ Creates and manages records using approved Company methods for reports of apprehension, witness statements, retention of evidence, and disposition of recovered merchandise

• Shrinkage and Safety ‐ Provides support by aiding store leadership in morning meetings to communicate current shrinkage and safety topics to associates ‐ Provides support by walking the store to identify potential hazards that could result in customer or associate injury ‐ Takes initiative to correct minor hazards on floor while reporting larger concerns or consistent issues to leadership ‐ Conducts incident investigations and completes associated reports

• Internal Investigations ‐ Provides support by taking direction from AP leadership to collect evidence regarding internal investigations ‐ Acts as an interview witness as needed ‐ Takes direction from AP leadership to monitor associate activity as needed

• Court Hearings ‐ Attends hearings as required and updates appropriate files with court‐related outcomes; maintains relationship with local law enforcement

• Performance Standards ‐ Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance

Job Type: Part-time

Pay: $18.00 - $24.00 per hour

Expected hours: 20 – 32 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Asset Protection: 1 year (Required)

Work Location: In person