Job Description:
EEO Statement
Wheels Donlen is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Wheels Donlen is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
- Responsible for the daily collection activities related to all Wheels and its related and affiliated companies, including the application of daily client payments.
- Initiate client contact and follow-up regarding past due receivables, aged debit and credit invoices, current billing issues, and cash receipt discrepancies (ex. overpayments/short payments); distribute weekly and monthly reports as well as filing and mailing monthly client statements as requested.
- Develop, maintain, and foster client relationships to not only perform the responsibilities inherent with the position but to also serve as a resource to address client inquiries/issues with the intention of meeting the goal of excellent customer service.
- Develop analyses for Sales and Account Management related to client payment history or issues.
- Develop and foster relationships with key internal departments within the Finance department as well as Client Services, Sales, and Vehicle Operations.
- Distribution of monthly invoices.
- Post customers payments by recording checks, ACH and wire transfer payments
- Post revenues by verifying and entering transactions from lockbox
- Maintaining assigned client's portfolio, mostly EDI billing
- Update job knowledge by participating in educational opportunities
- Responsible for monthly EDI billing submission/Client's portal invoice submission
EEO Statement
Wheels Donlen is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Wheels Donlen is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.