Address
Form of workWhat you'll do:
Your strengths:
Skills you bring:
We offer our team members a great workspace without the stuffy corporate atmosphere. Members of the Nivel family contribute to the bigger picture by bringing different ideas and processes to the table - we hire people from all backgrounds and industries.
Here's what we give you:
Founded in 1968, Nivel is a global aftermarket manufacturer, distributor and seller of specialty and heavy-duty vehicle parts and accessories. With access to over 80,000 parts and accessories, Nivel is the largest supplier in the niche vehicle aftermarket parts industries. The company sells its products directly to OEMs, independent distributors, equipment dealers, and direct-to-consumer through its Buggies Unlimited, Reliance and AgKits brands.
- Contact customers regarding account/payment status
- Maintain detailed account information including accurately notating customer accounts
- Respond to customer inquiries (phone, e-mail, ) in a timely and professional manner
- Maintain files and documentation thoroughly and accurately
- Apply payments accurately and research any accounting discrepancies
- Troubleshoot open payments and payment application issues
- Troubleshoot customer accounts (Dealer and Retail), process billing corrections and maintain accurate account information
- Troubleshoot Credit Card Chargebacks
- Work with Sales, Customer Service, regarding customer account status
- Process refunds
- Sort and distribute incoming mail
- Generate standard collection correspondence, create final demand letters, and close accounts accordingly.
- Process customer invoices and statement
- Escalate issues timely and appropriately to Credit/Collections Manager
- Assist in month end closing
- Perform other duties as assigned
Your strengths:
- Knowledge of accounts receivable, journal entries, and general ledgers
- Knowledge of dealer and retail collection practices
- Knowledge of lockbox, wire, and credit card payment processing
- Ability to maintain a high level of accuracy and integrity in preparing and entering financial information
Skills you bring:
- Excellent interpersonal skills
- Work in a team environment
- Analytical and problem solving skills
- Decision making abilities
- Effective verbal and written communications skills
- Attention to detail and high level of accuracy
- Excellent organizational skills
- Ability to multi-task
- Computer skills including the ability to operate computerized accounting, spreadsheet and word processing programs, and email at a highly proficient level (Microsoft Outlook, Excel, Word)
We offer our team members a great workspace without the stuffy corporate atmosphere. Members of the Nivel family contribute to the bigger picture by bringing different ideas and processes to the table - we hire people from all backgrounds and industries.
Here's what we give you:
- Free snacks and coffee
- Tuition reimbursement
- Employee discounts on a lot of fun stuff
- Full health/life/dental/vision benefits day 1
- PTO/ETO and 7 paid holidays
- Monthly employee appreciation events
Founded in 1968, Nivel is a global aftermarket manufacturer, distributor and seller of specialty and heavy-duty vehicle parts and accessories. With access to over 80,000 parts and accessories, Nivel is the largest supplier in the niche vehicle aftermarket parts industries. The company sells its products directly to OEMs, independent distributors, equipment dealers, and direct-to-consumer through its Buggies Unlimited, Reliance and AgKits brands.
