Aquatics Coordinator

YMCA of Metropolitan Fort Worth Employment Application
The Bedford Center YMCA is looking for an innovative leader to join the team and support the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. The Aquatic Coordinator will lead assigned aquatic functions and ensuring safety is a top priority. The ideal candidate must have a demonstrated track record of delivering high-quality aquatics programs, combined with the ability to manage the administrative components of the job. Strong organizational and time management skills are necessary to ensure that members and participants have a high-quality experience at the Y. Responsibilities include supervision and training of staff along with new and innovative ideas to grow and expand existing programs.
Qualifications
Education & Certifications: High school diploma or GED required. Two years minimum experience working in Aquatic programming. Experience as a supervisor preferred. CPR and First Aid will be required. Lifeguard Certification and Lifeguard Instructor certification preferred, but not required.
Essential Functions

• Manage aquatic programs, enrollments and registrations, marketing of programs and member/participant experience. Monitor program usage, check-in and service procedures, cancellations and changes. Ensure the accurate processing and management of program software systems including Daxko and others.
• Track program usage, inquires, terminations, etc.; prepare daily, weekly and monthly reports and schedules; collect and distribute program evaluations, conduct quality checks and satisfaction surveys.
• Assist with member relations and involvement, member service inquires, complaints and concerns related to the aquatics department. Responsible for new program sign-ups, and program needs. May process financial assistance request.
• Assist with the hiring, training, scheduling and supervision of staff. Attend regular staff meetings and assist as needed. Ensure program requirements are enforced.
• Assist with promoting program awareness through publications, marketing materials, and member promotion programs. Participate in community/facility events.
• Knows/reviews all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies and procedures. Completes related reports as required.
• Assist with fundraising and special event efforts; serve as a staff liaison for fundraising team. Provide staff leadership for branch special events.
• Follow and enforce safety standards, policies and procedures. Ensure proper care of and use of assets.
• Attend all staff meetings, trainings and other YMCA functions as required by supervisor.
• Perform other duties as assigned.

YMCA Leadership Competencies

• Values - Models and teaches the Y's values.
• Decision Making - Provides others with frameworks for making decisions.
• Project Management - Develops plans and manages best practices through engagement of team.
• Finance - Effectively creates and manages budgets.
• Quality Results - Holds staff accountable for high-quality results using a formal process to measure progress.
• Self-Development - Shares new insights.
• Emotional Maturity - Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance.

This job description is not intended to be all inclusive. It is understood that the employee will also perform other reasonable association duties and will be responsible for implementation of the policies, procedures and standards established by the Metropolitan Board, the branch Board of Managers and the Association Leadership. Job descriptions are reviewed periodically and may be revised at the discretion of management. This job description is not a written or implied contract.