Application Production Support - Linux

Application Production Support in Linux platform. Strong Technical Troubleshooting skill Good experience in scripting – Shell, Automations Well versed with ITIL - Incident Change Release management Basic knowledge of Middleware technologies - Apache Tomcat Good experience on application monitoring tool like Splunk, AppDynamics, Grafana, Premetheus. Good experience in AutoSys or any scheduling mechanism. Good experience in DevOps CI CD tools like Jenkins, Ansible, uDeploy etc Knowledge of Banking domain (preferable) Handle outage calls efficiently, triage any issues, and fix them. Do Root Cause Analysis of repetitive and problem issues. Report issues and resolve as per process and documentation. Basic knowledge of Database - Oracle SQL Good understanding of Infrastructure Technologies like Linux, Windows, MW, Database Good to have knowledge of AutoSys or any scheduling mechanism. Good to have DevOps SRE, Automation, cloud knowledge. More details about expectations from this role. Understanding Incident Management System APM Tools Monitoring Alerts, Batch Failures, Service Now Queue, Mailbox etc Analyzing Failures using APM Tools Usage of Batch Monitoring Tool Types of Jobs Failures and Troubleshooting NAS, FTP- Failures Basic Web Server Administration Shell Commands Linux Administration Basics ITIL Process in Wellsfargo Standard Maintenance Activites & SOP DB-Oracle/MSSQL - Admin Basics Standard Commands for health check Basic Networking Commands Understanding the Networking topology, Load Balancer etc Troubleshooting Basic HTTP Failures Fiddler/Post Man Understanding the Support teams in Wells

Job Type: Contract

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Phoenix, AZ: Relocate before starting work (Required)

Work Location: On the road