Application Engineer I

Position Summary/Overview:

Key Concepts Knowledgebase, LLC. is seeking an Application Engineer to play a key role in a large NIH support organization. The successful candidate will work collaboratively to lead his/her assigned team and related company resources to provide support on an enterprise scale. The resource will work closely with Help Desk, Engineering and Training resources, and will collaborate with other teams and government staff to advance support objectives including efficiency, customer satisfaction, and overall effectiveness of IT resources based on Spok based communications solutions.