Application Developer Levels 4-5

Description
Job Title:Application Developer Levels 4-5 (Represented)
Deadline: Open Until Filled
Salary:Level 4: $76,001 - $108,573
Level 5 $86,703 - $123,862
Dept./Div: MTA IT/ Corporate IT Products
Agency : MTA Headquarters
Location: 2 Broadway New York, NY 10004
Hours: 9:00am-5:00pm (8 hrs/day)
Reports To: Product Manager Enterprise Law
This position is eligible for telework. New Hires are eligible to apply 30 days after their effective date of hire.
Summary:
The primary purpose of this position is to design, code and test programs for either a web-based, mobile or a client/server environment; also, to develop the technical specification and necessary documentation in compliance with MTA procedures.
Responsibilities:
Level 4

• Code, configure and deliver well designed and well documented programs according to the specification using standard MTA tools and techniques and following MTA standards and guidelines.
• Work with business users to develop the technical and business specification.
• Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
• Analyze, develop, and maintain high quality technical documentation in a timely manner.
• Investigate and resolve production problems in a timely fashion.
• Participate in the evaluation of new software development products, applications, practices, and techniques.
• Develop and maintain functional test plans that adequately test the defined requirements and functions.
• Assist less experienced software developers/analysts in solving coding and technical issues related to MTA software.
• Guide and lead software developer/analysts throughout project life, from design build and test through to delivery.
• Evaluate operating efficiency of software developed by other MTA software developers/analysts and consultants.

Level 5
Same as Level 4 with the following additional responsibilities:

• Lead in the development and delivery of well-designed software, from simple to extremely complex applications, following MTA standards and guidelines.
• Take a leadership role in working with MTA business users to develop functional requirements and system specifications.
• Investigate and resolve production problems and assist other technical support staff in solving coding and technical issues related to MTA software applications.
• Lead the evaluation of new software development products, applications, practices, and techniques.
• Lead in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
• Develop test criteria, analyze/debug logic and coding errors, review programs and assist other team members with the testing of all computer routines, programs, and integrated solutions.

Qualifications:
Level 4

• Advanced programming skills in an MTA IT-supported language, including secure coding techniques.
• Advanced knowledge of Windows and/or Linux operating systems and internet technologies.
• Strong interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Ability to work independently with minimal supervision.
• Strong troubleshooting skills and ability to handle multiple programming tasks simultaneously.
• Advanced ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Ability to instruct and guide less senior software developers/analysts.
• Strong leadership oral and written communications skills.
• Strong analytical skills.
• Ability to initiate, demonstrate flexibility and good time management skills.
• Availability to handle production problems outside normal workday hours.

Level 5
Same as Level 4 with the following additional qualifications:

• Excellent knowledge of Windows and/or Linux operating systems and internet technologies.
• Excellent interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Demonstrated ability to work independently with minimal supervision.
• Demonstrated strong troubleshooting skills and ability to handle multiple programming tasks simultaneously.
• Strong ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Strong leadership skills and excellent oral and written communications skills, particularly the ability to describe technical issues in non-technical terms.
• Demonstrated ability to plan activities and instruct and guide less senior software developers / analysts.
• Excellent analytical skills.
• Ability to demonstrate highly developed knowledge of current industry standard IT technologies and market trends.
• Demonstrated ability to plan, present and apply complex technology solutions to solve critical business requirements effectively and efficiently.
• Proven experience working with senior level staff contributing to both short- and long-term technology related planning strategies.

Education and Experience:
Level 4

• Bachelor’s degree or a minimum of 10 years’ experience developing and maintaining complex software applications in a medium-large business environment.
• Must possess a minimum of 8 years’ experience applying programming logic to the development of computer programs and software applications.

Level 5

• Bachelor’s degree or a minimum of 12 years’ experience developing and maintaining complex software applications in a medium-large business environment.
• Must possess a minimum of 10 years’ experience applying programming logic to the development of computer programs and software applications.

Desired Skills:

• Familiarity with applications developed in COBOL and VB.Net
• Experience with low code/no code platforms such as Power platform.
• Being the front-line maintenance support for the following applications: Origami, Public Liability Information Systems, Records and Document Management Systems, General Law Systems, and Safety Systems and Risk Management.
• Maintenance Task Coordination: Taking on maintenance responsibilities and coordinating tasks effectively to meet SLAs and resolve issues by working closely with a team of 2 to 3 people to handle application maintenance.
• Understanding of programming languages and tools. Including Microsoft technologies, Visual Basic, PowerApps, MS/SQL and Oracle databases. Knowledge in JIRA platform, CI/CD, GitLab and DevOps frameworks.
• Origami Expertise: a subject matter expert in Origami Risk products, ensuring deep understanding and effective application in business contexts.
• Ability to support OpenText eDocs and Document Management: Contribute to the expansion and consolidation of OpenText systems.
• Diagnosing and analyzing issues reported via ServiceNow tickets and either correcting or escalating them to developers or manufacturer as needed.
• Serving as a technical expert in Agile methodology and Kanban practices using Atlassian JIRA.
• Engaging in direct feedback loops with customers to understand and address their needs effectively.
• Change Management and Communication: Applying best practices, using effective styles and methods to ensure seamless development, launch and hyper-care of portfolio products and enhancements.

Other Information:
This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees. As such, candidates selected for this position will be represented by TCU and be on MTA payroll. In addition, candidates selected may be required to work at any MTA Agency location.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity:
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.