AddressTop 3 Required Skills/Experience –
• Experience with the support of file transfer systems. Protocols including SSH, FTP, SFTP, FTPS, Email, SMTP, SMB, GPG, HTTP(s), and cron
• 3 years of experience with Linux or unix
• Help desk and other relevant experiences highlighting customer interactions, communications skills, and interactions with managed services providers
Required Skills/Experience – The rest of the required skills/experience. Include:
• Written and verbal communication skills and ability to work collaboratively with system users and other technical colleagues.
• Experience managing operational systems, including the ability to analyze system logs to assess operational issues
• Experience specifying and managing implementation requirements for managed services providers; Edifecs preferred.
Preferred Skills/Experience – Optional but preferred skills/experience. Include:
• Written and verbal communication skills and ability to work collaboratively with system users and other technical colleagues.
• Experience managing operational systems, including the ability to analyze system logs to assess operational issues
• Experience specifying and managing implementation requirements for managed service providers
Education/Certifications – Include:
Bachelor's degree in related field preferred.
CategoryIT Helpdesk / Support
FunctionInformation Technology
Req IDJN -042024-121073
