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SalaryWe are looking for a friendly outgoing customer service focused individual to join our team in Crystal Lake and one individual to join our team in Woodstock on a FT basis. The ideal candidate will have exceptional customer service skills, including previous office experience, great organization skills, works well with others and the ability to multi-task. Previous Apartment Leasing experience is a plus.
Responsibilities include:
· Maintains positive customer service attitude and ability to work well within a team.
· Greets prospects, answers incoming phone calls, and responds promptly to all emails.
· Welcomes and shows property to prospective new residents and completes all appropriate paperwork in a timely manner.
· Ensures that lease files are complete and that all leases are being executed properly.
· Assists Manager in preparation of daily and weekly reports, resident communications, and market surveys, etc.
· Enters new and completed resident work orders and submits to maintenance team. Conducts follow-up phone calls for customer service.
· Contributes ideas to market the property and for improving resident satisfaction.
· Ability to prioritize work and has regular good attendance.
· Work until 5 PM during the week and Saturdays 8 AM - 1.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Crystal Lake, IL 60014: Relocate before starting work (Required)
Work Location: In person
