Animal Services Department Adoption Clerk

High school diploma or GED. One year of customer service experience is required. Must possess a valid driver's license. Must be able to lift/carry 40lbs. Must be able to work weekends, holidays, and rotating shifts. Completion of college coursework may substitute for the required work experience on a year-for-year basis. Experience handling pets in a shelter setting is preferred.

Employees in this classification greet and provide assistance with customer inquiries and ensuring that any issues they are experiencing are resolved. Duties include but not limited to interacting with the general public at the shelter and/or off-site adoption events; speak with prospective adopters to identify personality/traits desired in companion dog/cat; serve as runner (transfer of dog/cat) from kennel area, through clinic to expedite the adoption process. Attend adoption/special events throughout the community and educate the public on the department’s different programs and promotions. Monitor animals at offsite adoption events and immediately report health or behavior abnormalities to supervisor. Assist potential adopters with “meet and greet” introductions. Maintain inventory of event supplies and promotional materials. Work entails maintaining accurate records and reports related to animal release, identification, redemption, adoption, as well as other files and perform related financial transactions to complete shelter services transactions. Those who applied do not need to reapply.