Analyst Iii

TITLE: Analyst III
LOCATION: Sunnyvale, CA
ANTICIPATED DURATION: 3 Months

Project Overview:

The candidate in this role will be responsible for verifying the accuracy and quality of partner data, identifying opportunities to improve data QA processes, and triaging user feedback. The role requires close interaction with Engineering, Product, and Partnerships teams, as well as external partners. 

Overall Responsibilities:

• Ensure the accuracy, completeness, and overall quality of partner data, especially polling locations and early voting locations/hours, in order to ensure timely product launches
• Execute manual (online or offline) QA checks on partner data, including phone calls to validate data
• Identify and escalate data issues to multiple internal teams and external partners
• Compile, analyze, and report QA issues and trends to internal and external stakeholders, summarizing progress toward launch goals
• Triage incoming feedback or error reports to diagnose, reproduce, and resolve issues reported by our client's users

Top 3 Daily Responsibilities:

• Execute manual (online or offline) QA checks on partner data, including phone calls to validate data
• Identify and escalate data issues to multiple internal teams and external partners
• Triage incoming feedback or error reports to diagnose, reproduce, and resolve issues reported by our client's users

Mandatory Skills/Qualifications:

• BA/BS degree or equivalent
• 1+ years experience in a professional setting
• Strong research, problem solving, and troubleshooting abilities
• Excellent organization skills and attention to detail
• Strong verbal and written communication skills
• Independent worker who can prioritize between competing, time-sensitive tasks and context-switch effectively
• Respectful team player who can collaborate and support others
• Availability to work extended business hours or weekends occasionally

Non-Essential Skills/Qualifications:

• Experience working in the areas of politics or government, especially with electoral and civic data, strongly preferred
• Ability to navigate Maps, Search, and authority/government websites

The hourly pay rate for this position is $35.12.  Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. *Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)
 
Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
 
For immediate consideration, please forward your resume to apegram@synergishr.com
 
If you require assistance or an accommodation in the application or employment process, please contact us at apegram@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.