Amazon Account Manager

Join the team at Hi-Tech Graphics (www.heattransfervinyl4u.com), a leading E-Commerce company dedicated to providing top-quality heat transfer products for the apparel industry. We're currently expanding our team and have exciting opportunities for Amazon Coordinators and DTF Printing Specialists. If you're passionate about e-commerce, customer service, and have a flair for digital printing, we want to hear from you!

Positions Available:

Amazon Account Manager (Full Time or Part Time)

As an Amazon Account Manager, you'll play a crucial role in managing our product listings on Amazon, ensuring they are attractive, accurate, and optimized for sales. You'll also handle customer inquiries, returns, and coordinate closely with our E-Commerce team to drive sales and improve customer satisfaction.

Main Responsibilities:

• Creating and managing product listings on Amazon and other online platforms.
• Overseeing customer service, including handling returns and responding to customer inquiries.
• Collaborating with the E-Commerce and marketing teams to develop strategies that enhance our online presence and sales.
• Helping out with our design team to fulfill custom design orders.
• Editing design files submitted by customers for Custom Design orders, ensuring they meet specified requirements.
• Communicating with customers to understand and fulfill their specific needs and preferences for their DTF orders.
• Performing simple revisions on design files as requested by customers to meet their expectations and requirements.

Requirements:

• Previous experience with online marketplaces such as Amazon, eBay, and Etsy.
• Excellent communication skills. Proficiency in Korean is a plus!
• Ability to work independently and in a team environment.
• Proficiency in working with Photoshop and Illustrator for editing and revising design files is a plus.

Working Hours:

• Full-time: 7:30AM – 4PM, Monday – Friday.
• Part-time: Flexible, but must be available at least 3 days per week, including Mondays.

Job Types: Full-time, Part-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Ability to Relocate:

• Buena Park, CA 90621: Relocate before starting work (Required)

Work Location: In person