Senior Amazon Account Manager (Remote)

Come join an amazing team! Kindred Bravely is looking for an experienced Senior Amazon Account Manager!

Kindred Bravely is an online retailer for pregnant and breastfeeding moms who want something comfortable to wear. We are a growing team of over 60+ people based all over the world. Our team culture is grateful, brave, generous, encouraging, confident, and transparent. We work together to create the best product and shopping experience possible for our customers. Oh, and did we mention we’re on the Inc. 5000 list of fastest-growing privately held companies four years in a row? We won Shopify’s Build a BIGGER Business Competition and our award-winning product has been featured in Self Magazine, What to Expect, Ovia, BabyCenter, and Romper!

We aim to out care the marketplace by offering:

• Employer-sponsored medical, dental, vision as well as voluntary benefits (Life Insurance, FSA, Critical Illness Insurance).
• Free mental health services.
• Retirement and charitable donation matching.
• Paid parental leave after 1 year.
• $50 reimbursement per month to spend on a "Random Act of Generosity".
• 40% off product discounts on the Kindred Bravely and 15% off for friends and family.

Opportunity (the job): The perfect candidate for the job is an experienced Senior Amazon Account Manager, with accomplishments within vendor or seller central. You are a strategic thinker, a doer who sees projects and tasks through to completion. You will own all elements related to Amazon and the Amazon team including paid ads and ensuring the success of the company's Amazon sales strategy. You will be responsible for developing and implementing strategies to increase sales, drive profitability, and improve customer satisfaction on the Amazon marketplace. Additionally, you will be responsible for staying up-to-date with Amazon policies and trends and communicating changes to the team.

We are looking for a Senior Amazon Account Manager with…

• Extensive knowledge of Amazon’s business model and operations including promotional participation.
• Deep comprehension of the omni-channel retail landscape, encompassing ecommerce, brick-and-mortar, with a keen emphasis on how Amazon seamlessly integrates within this ecosystem.
• Demonstrated ability to apply critical thought to develop, recommend and implement strategies.
• Strong project management, organizational, analytical and presentation skills.
• Demonstrated Leadership skills.
• Strong written and oral communication skills for internal and external contacts.

Responsibilities include (but are not limited to):

• Lead and support the Amazon team in achieving goals and skill development.
• Develop sales and profitability strategies, analyze data, and optimize advertising.
• Monitor product performance, maintain high Amazon rankings, and adapt to new opportunities.
• Report sales data and provide recommendations to internal stakeholders.
• Collaborate with other departments, stay updated on Amazon policies, and manage advertising campaigns.
• Drive process efficiency, remain in good standing in all marketplaces, and stay current on industry trends and tools.

Qualifications:

• 5+ years Amazon account management, 3+ years supervisory experience.
• Bachelor's degree in Marketing, Business, or related field.
• Proven Amazon expertise, successful sales strategies.
• Proficient in Amazon advertising, data analytics.
• Strong attention to detail, effective communication, and leadership skills.
• Experience in scaling Amazon business, data-driven decision-making.
• Mastery of Amazon Seller Central
• Experienced in omni-channel retail landscape (encompassing ecommerce, brick-and-mortar)
• Advanced Excel skills.
• Adaptable in a fast-paced environment, excellent interpersonal skills.
• Effective problem-solving and decision-making under pressure.

If you’ve made it this far and you are as excited as we are, keep reading!

What we believe:

• She is the reason we exist: We have created a genuine connection with her. She feels seen and heard. She is an integral part of every decision we make.
• Work/Life Balance is imperative: We value both work and family and bring our best selves to each by ensuring balance.
• Team Work Makes the Dream Work: We share ideas, feedback, struggles, wins and frustrations. We care for each other professionally and personally.
• Success is Sequential; Not Simultaneous: We focus on one thing at a time.

How we act:

• We have a BIAS FOR ACTION: We move quickly. We take smart risks. We solve puzzles. We make things happen.
• We HOLD OURSELVES ACCOUNTABLE: We all own the business. We clearly communicate key metrics and standards and review them regularly. We analyze results to understand why we made a decision. We are disciplined.
• We LEAD, NOT FOLLOW: We are innovative. We are curious and resourceful. We are driven and competitive (but not with each other).
• We communicate GENUINELY & TRANSPARENTLY: With each other and with her. We are present.
• We are ALWAYS LEARNING: We improve ourselves and continually look for ways to enhance the skills and abilities of our entire team.
• We are in RELENTLESS PURSUIT OF CUSTOMER SERVICE EXCELLENCE: We out-care the competition and provide the greatest experience she has ever had with a brand.

We Hire the Best, Regardless of Their Location:

We are a natively remote company with team members located all over the world. The flexibility that comes with remote work is a tenant of our culture and our team members hold themselves to high standards to ensure the remote/flexible workplace works for the entire team. We’re looking for people who can demonstrate they hold themselves to a higher standard in everything they do because with great flexibility comes great responsibility.

All this flexibility doesn’t mean we’re not a close-knit team…

We’re a small company with big aspirations, and we work hard (and have a LOT of fun) while making that happen. If you have what it takes as an individual - in other words, if you’re a consistent high-achiever in everything you do in life - then you'll fit in well at our company.

Experience: Minimum of 5 years of experience with Amazon Account Management required

Schedule: Full-time

Education: Bachelor's degree

Location: US Remote