Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.
- Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
- Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
- Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
- Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.
- Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events, and relevant brand initiative
- Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
- Provide excellent service through a continued commitment to our Service
- Values and Standards
- Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
- Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
- Comply with all company policies and procedures
- Maintain an environment where all associates are treated fairly and with dignity and respect
- You will be able to demonstrate the desired Alexander McQueen behaviors
- Significant retail sales experience in a customer service-related field; preferably a luxury environment
- Ability to consistently achieve and exceed sales goals and KPI’s
- Builds and maintains a loyal client following
- Has a genuine interest in fashion and follows industry trends/news
- Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
- Possesses strong verbal and written communication
- Maintains a polished and well-groomed appearance at all time
- Ability to be mobile on the sales floor for extended periods of time
- Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis