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Form of workOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Aircraft Records Specialist invests in the future of Southwest’s People in their support to Technical Operations Employees throughout the Southwest Network. Southwest operates the largest Boeing 737 fleet in the world, and this Specialist works primarily with Maintenance Employees and Leaders in Dallas to support issue management for real-time impacts to the operation, component control, data corrections, incoming component integrity, and part tracking paperwork in support of 14CFR 121.380. The Aircraft Records Specialist is excited about the opportunity to work collaboratively and play an important role in Southwest providing safe and hospitable travel to all our Customers .
Additional Details:
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Acts as a resource for real-time resolution of operational issues including but not limited to: error correction in CDCS for locked aircraft, incorrect part removal, incorrect serial number removal, removed part not matching inventory, manufacturer serial number not matching inventory, inventory not in system, part/serial installed on different aircraft, unserviceable inventory
Coordinates with other Records Teams to escalate unresolved requests to appropriate team for timely resolutions based on needed expertise or authority
Assists with research and document gathering with Fleet Transactions for lease returns, retirements, or scrapped aircraft.
Assists with testing new Technology software updates for functionality and guidance in developing training materials
Reviews reports for missing paperwork from Maintenix to upload into SIS/Airvault in order to manage the solution and correction
Per Leaders request may be called upon to complete high level/sensitive projects or research for the Imaging Team
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Ability to learn, gain knowledge, and understand aircraft systems, aircraft maintenance, MPM procedures and Records training procedures or entry level knowledge of a record and retention tracking system
Ability to learn and gain knowledge of MPM procedures and internal guidance to perform role successfully and timely
Ability to facilitate phone calls and requests and determine what the need is. Ability to relay the content of the request to a Sr Specialist or above if necessary
Skilled in Microsoft Suite products (Outlook, Excel, PowerPoint)
Skilled in task organization with attention to details
Education
Required: High School Diploma or GED
Experience
Preferred: Aviation Experience
Preferred: Knowledge of Maintenix (MXI) program
Entry level experience, developing skills and knowledge in:
Inventory tracking systems, electronic filing and research, and departmental training procedures
Using an integrated aircraft maintenance data collection and tracking system, or an equivalent
14 CFR 121 Air Carrier, Aircraft Original Equipment Manufacturer, airline industry supplier or vendor, or similar industry where record-keeping is essential
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Travel required as needed to meet the demands of the business
Must be able to work rotating shifts, holidays, and overtime
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
Ability to work extended hours as needed
Pay & Benefits:
Competitive market salary from $64,100 per year to $66,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck **
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
- Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
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Job Posting End Date
01/26/2024
