Address
Form of workJob Description
Description
"Serving consumers and agriculture by safeguarding the public, plants, animals and the environment through promotion, education and regulation." The Idaho State Department of Agriculture is currently recruiting for a Technical Records Specialist 2 in the Agriculture Resources Division.This position will close on April 30, 2024 at 11:59 p.m. Referred lists will be pulled periodically. Apply as soon as possible to ensure you will be considered for this position. This job announcement will be closed if the position is filled prior to the closing date.
Key Responsibilities:
- Use detailed knowledge of the Idaho Pesticide and Chemigation laws, rules, and regulations to address questions, review reports and notices, and to determine an appropriate course of action related to pesticide applicator and dealer licensing issues;
- Communicate (either electronically or through mail) Notices of Pending Licenses to customers;
- Communicate (either electronically or through mail) Insurance Expiration Notice reminders;.
- Use detailed knowledge of the Pesticide Applicator Licensing database to monitor and correct customer errors in the database;
- Review, approve, and process pesticide licensing requests using independent judgment and discretion;
- Update customer information from change requests (verbal, email, or forms submitted);
- Update company information from change requests (verbal, email, or forms submitted);
- Update company insurance information;
- Track and audit the grading and data entry for exam paperwork;
- Grade exams and enter scores into Pesticide Applicator Licensing database;
- Import weekly exam scores from the Metro Institute and audit for accuracy;
- Use detailed knowledge of grading software to maintain updates to exam answer keys;
- Track and audit the processing and mailing of pesticide applicator licenses;
- Use the ID Core software to print licenses and match them to corresponding letters for mailing
- Using knowledge of Pesticide Applicator Licensing database to run reports for senior staff, field staff and Public Records Request Reporting;
- Must know how to use extensive search functions in Pesticide Applicator Licensing database
- Serve as the primary agency contact for pesticide applicator licensing information;
- Serve walk-in customers, answering phones, and via email correspondence
- Receive and process payments for licenses, study materials, and exams with adherence to the ISDA fiscal policies;
- Including creating invoices, being able to calculate tax
- Make independent licensing decisions within the guidance of the Idaho Pesticide and Chemigation laws;
- Communicate with the Program Manager and Licensing Program Specialist on any changes or proposed changes to license program procedures or operations;
- Maintain the Standard Operating Procedures (SOP)for the licensing program, and suggest upgrades/updates to this document;
- Fulfill responsibilities of an ISDA employee as outlined in the Department’s Risk Management/Safety Policy;
- Serve as a back-up to the Pesticide Applicator Licensing Ag Program Specialist;
- Communicate with surrounding state agencies agriculture department to assist with reciprocal licensing;
- Send out Letters of Good Standing to reciprocal states as requested;
- Conduct other duties as assigned.
Minimum Qualifications
Minimum Qualifications: These qualifications are mandatory requirements.
This position requires one year of work experience in each of the following: Monitoring record systems to identify and correct errors;
Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs;
Analyzing information and researching a variety of sources to identify and resolve problems or issues; Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations; Composing and proofreading business correspondence.
This position requires six months of works experience in the following: Entering and retrieving data using a computerized record system;
Specialty Qualifications: This qualifications are mandatory requirements
Working with sensitive or restricted data - at least six (6) months of work experience working with sensitive or restricted data such as financial, personal, and/or medical with the responsibility to protect the confidentiality of that information.
Microsoft Word - ability to operate word processing software (such as Microsoft Word) and equipment at the rate of 40 wpm or more.
Some Knowledge of Data Management - some knowledge of data management through successful completion of a college level course equivalent to three semester hours; OR, through successful completion of a three-day course (approximately 20 hours) specific to data management; OR, through successful completion of three months’ work experience performing data management activities such as database development, data collection, analysis, research and tracking, developing tables, queries, forms and reports.
Experience Using Spreadsheet Software - at least one year of experience using spreadsheet software to create and
modify electronic worksheets and design and print graphs.
Supplemental Information
Temporary appointments from this announcement, serving at least one thousand forty (1,040) hours of continuous service, may be hired as an entrance probationary employee without further examination for the same classification
Thank you for your interest in the Department of Agriculture!
If you have questions,
please contact us at:
jobs@isda.idaho.gov or at (208) 332-8520
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
BEST RETIREMENT AVAILABLE IN THE NATION
We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit.
EXCELLENT BENEFITS
·Excellent medical, dental and vision insurance-employee only coverage for PPO $65/month for medical and vision & $11.00/month for dental
·generous vacation and sick leave accrual beginning as soon as you start
·11 paid holidays a year
·paid parental leave
·multiple savings plans, optional 401K, and optional 457
·basic life insurance for employee and family
1.employee covered at one times their annual salary
2.spouse covered at $10,000
3.child covered at $5,000
·wellness programs
·ongoing training opportunities
·an opportunity for student loan forgiveness
·and more!
Benefitshttps://dhr.idaho.gov/StateEmployees/Benefits.html
*Benefits may not be applicable for temporary or seasonal positions.
EEO/ADA/Veteran's Preference
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
Agency
State of Idaho
Address
304 North 8th Street
Boise, Idaho, 83720
QUESTION 1 ISDA Minimum Qualification: Monitoring Record Keeping Systems: I have at least one year of experience (or more) monitoring records systems, identifying problems and correcting errors.
QUESTION 2 ISDA Minimum Qualification: INTERPRETING & APPLYING RULES, REGULATIONS, AND/OR POLICIES: I have at least one year of work experience which frequently required interpreting and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others. Decisions are complex and can affect the social or economic well being of others or will result in a service or action being denied.
QUESTION 3 ISDA Minimum Qualification: RESEARCH AND ANALYSIS: I have at least one year of experience performing extensive research and analysis of highly complex or technical material requiring in-depth program knowledge in order to determine if requirements were met and if they complied with established laws and/or policies. Research must have included contacting a variety of sources both inside and outside the organization to collect, obtain, and verify information and determine the appropriate course of action.
*QUESTION 4 ISDA Minimum Qualification: DEALING WITH INDIVIDUALS FROM VARYING CULTURAL & SOCIOECONOMIC BACKGROUNDS: I have at least one year of experience dealing with individuals from varying cultural and socioeconomic backgrounds in stressful situations which dealt with personal, sensitive, or confidential information such as eligibility requirements, health issues, or financial matters.
QUESTION 5 ISDA Minimum Qualification: COMPOSING & PROOFREADING BUSINESS DOCUMENTS: I have at least 1 year of office experience which required composing and proofreading a variety of business documents on a regular basis; OR, I have successfully completed at least 1 college-level English composition or business English class AND I have 6 months of experience composing business documents.
QUESTION 6 ISDA Minimum Qualification: Computerized Records System: I have at least 6 months of experience in a work setting where I was required to enter and retrieve data in a database records system or other computer records system.
QUESTION 7 ISDA Specialty Area: Working with Sensitive or Restricted Data. I have at least six (6) months of work experience working with sensitive or restricted data such as financial, personal, and/or medical with the responsibility to protect the confidentiality of that information.
QUESTION 8 ISDA Specialty Area: I certify that I can operate word processing software (such as Microsoft Word) and equipment at the rate of 40 wpm or more.
QUESTION 9 ISDA Specialty Area: Microsoft Access. I have at least 1 year of experience storing, retrieving, and compiling information in a report format using database software such as Microsoft Access.
QUESTION 10 ISDA Specialty Area: Some Knowledge of Data Management. I have gained some knowledge of data management through successful completion of a college level course equivalent to three semester hours; OR, through successful completion of a three-day course (approximately 20 hours) specific to data management; OR, through successful completion of three months' work experience performing data management activities such as database development, data collection, analysis, research and tracking, developing tables, queries, forms and reports.
QUESTION 11 ISDA Specialty Area: Experience Using Spreadsheet Software. I have at least one year of experience using spreadsheet software to create and modify electronic worksheets and design and print graphs.
QUESTION 12 ISDA Standard Question: The pay rate for this position as stated in the job announcement is non-negotiable. Would you accept this pay rate?
QUESTION 13 ISDA Standard Question: ISDA Standard Question: The work location for this position as stated in the job announcement is non-negotiable. Are you willing to work in this location?
QUESTION 14 ISDA Standard Question: How did you hear about this job opening? Governmentjobs.com Referral Jobs Website: e.g. Indeed, LinkedIn, Handshake, etc. Social Media Website: e.g. Facebook, Twitter, etc. Other: e.g. radio ad, flyer, etc.
