Mission: Deliver the World’s Best Luxury Beauty Buying Experience
Reports To: Store Manager
Classification: Non-Exempt
MAIN JOB OBJECTIVE
The Esthetician administers professional facials, waxing services and select body treatments to our clients. They must possess a thorough knowledge of the skin, have excellent facial massage and skin extraction techniques, possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific facial treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness and beauty solutions to meet the needs of our clients. Esthetician’s must hold and maintain a current state license
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the serve.
- Provide consistent professional facial and body treatments in accordance with spa protocols and accepted certification practices
- Be flexible with your schedule, supporting the needs of the spa
- Properly care for equipment and use proper amounts of product to assist with cost controls
- Have complete knowledge and understanding of all services and products while education and training clients
- Actively promote home care programs, meeting minimum retail sales goals
- Uphold the standards for sanitation and sterilization as directed by law and the spa’s policies and procedures
- Perform prep work and properly clean and restock room as required
- Communicate to management any and all occurrences involving staff or clients in the spa that require attention
- Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available
- Handle client’s questions and concerns professionally and courtesy
- Provide accurate, appropriate and immediate responses to all requests by client’s, ensuring complete client satisfaction
- Possess ability to work without direct supervision
- Maintain a positive attitude and contribute toward a quality work environment
- Regularly attend, participate in and support training and staff meetings
- Assis in all areas of store operations as requested by management
PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED
Education:
- High school diploma or equivalent
- Must hold and maintain a current State license
Work Experience:
- Minimum of 2 years experience in an upscale spa environment
- Must have enthusiasm and possess a friendly and outgoing personality.
- Excellent communication and listening skills, as well as basic computer knowledge
- Must be a team player