Adventure Staff

About usMartinez Lake Resort is a small family owned business in Yuma, AZ. We are agile and our goal is to provide our guests with a unique one of a kind location that stands out from the rest of Yuma. We strive to provide an experience for our guests to remember that keeps them coming back for more.

Our work environment includes:

• Rare water front location work setting.
• Family feel with not just the staff but customers.
• Growth opportunities.

```Overview:```

We are seeking enthusiastic and adventurous individuals to join our team as Adventure Staff. As an Adventure Staff member, you will have the opportunity to provide exceptional guest experiences and create unforgettable memories for our visitors. Our Adventure Staff works directly with our staff, customers, and camp/ resort hosts with delivery adventure equipment up to 4-5 hours away from our location. If you have a passion for hospitality, customer service, and enjoy working outside in a dynamic environment, this is the perfect role for you.

```Duties:```

- Provide excellent customer service and ensure guest satisfaction

- Conduct adventure activities such canoeing, kayaking, camping, and other water sports and outdoor activities.

- Ensure the safety of guests by following all safety protocols and procedures

- Assist with cash handling and point-of-sale transactions

- Deliver engaging and informative presentations to guests

- Manage guest inquiries and resolve any issues or conflicts that may arise

- Assist with food service operations as needed

- Collaborate with other team members to coordinate and execute special events

- Applicant must be able to lift heavy objects such as equipment, tools, canoes, and kayaks that weigh up to 100lbs.

- Must be able to climb ladders and trailers to load and unload equipment.

- Driving guests and equipment to launch/ camping locations.

- Experience with driving trucks and trailers is strongly desired but not required.

(if no experience in this field, training will be provided)

- Must be able to work long days, most days will be driving equipment 3-5 hours away each way from our resort. Almost all work is same day return. Position has some requests for overnight and camping stays in the future.

```Skills:```

- Strong hospitality skills with a focus on delivering exceptional guest services

- Proficient in cash handling procedures and point-of-sale systems

- Excellent public speaking and presentation skills

- Ability to provide outstanding customer service in a fast-paced environment

- Lifeguard certification is preferred but not required

- Experience in food service or theater is a plus

- Strong conflict management skills to handle any guest concerns or conflicts that may arise

- Ability to assist with events management and coordination

- Drivers license required with clean driving record

Join our team of Adventure Staff members and embark on an exciting journey of providing thrilling experiences for our guests. Apply now to be part of our dynamic team!

Job Types: Full-time, Part-time

Pay: $18.00 - $28.00 per hour

Expected hours: 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus opportunities
• Tips

Ability to Relocate:

• Yuma, AZ 85365: Relocate before starting work (Required)

Work Location: In person