- Complete the nursing admissions process, including but not limited to: explaining services, and conducting telephonic/in-person intake screenings to assess the client’s situation,
- Deliver the highest quality customer service standards of care and productivity for internal and external clients.
- Triage all incoming clients/admission referrals and coordinate with clinicians and/or medical team to determine appropriate admission for 4.0 level of care based on ASAM criteria.
- Identify and report client care requirements to the treatment team. Establish a compassionate environment by providing emotional, psychological and spiritual support to clients and families.
- Maintain safe and clean working environment in compliance with procedures, rules, and regulations; calling for assistance from health care support personnel as needed.
- Protect clients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
- Establish care plans, obtain orders for treatment and document in client and department records.
- Maintain interdepartmental continuity of care by documenting and communicating actions, irregularities, and continuing needs.
- Maintain HIPPA compliance.
- Maintain nursing supplies inventory by checking stock to determine inventory level; anticipating supply needs and placing orders for supplies.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications.
- Maintain a cooperative relationship among health care teams by communicating information, responding to requests, building rapport, and participating in team problem solving methods.
- Follow incident reporting policy and procedure, reporting any potential safety issues in a timely fashion.
- Demonstrate skills of delegation, organization, and coordination of assigned services, delegating responsibilities to designated staff as appropriate.
- Function as a role model for nursing staff.
- Provides pertinent communication to the Director of Admissions regarding levels of staff performance. Effectively prioritize communication issues pertaining to all departments and provide collaborative intervention as needed.
- Participates in Performance Improvement data collection, analysis, reporting and staff education.
- Assist in providing essential training to new staff.
- Other duties as assigned within scope of the position.
- Bachelor’s degree preferred.
- Knowledge of mental health, addiction, and addiction treatment preferred.
- Detail oriented and able to work in a fast-paced environment.
- Able to handle confidential information and manage time wisely.
- Proficiency with technology, including Microsoft Office Suite, electronic medical records applications, etc.
Qualifications:
- Prolonged sitting at a desk
- Must be able to lift 15 pounds at a time
- Active LPN or RN license in state of operation is required; RN license preferred.
- Active BLS certification directly from American Heart Association or American Red Cross, or ability to attain certification within 60 days of hire, and maintain active certification at all times.
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.