ADMISSIONS COUNSELOR

Skyland Trail, a nonprofit mental health residential treatment program for adults and adolescents in Atlanta, is seeking Admissions Counselor

Scope: Responsible for answering intake calls, providing excellent customer service, completing clinical assessments and conceptualizing of potential admitting clients. The Admissions Counselor triages phones calls, performs crisis counseling, family sessions, conducts psychosocial and other assessments. They also coordinate the admissions process. Must have strong organizational skills and be able to work in a fast paced environment.

Duties:

• Complete on-site, video, and phone psychosocial assessments, including presenting issues, symptoms, treatment history, substance abuse assessment, family/social history
• Clinical conceptualizes of potential admissions, which includes Admissions Counselors assessment of client, family questionnaire/ interview, and records. Conceptualization is presented to Admissions Team and Admitting Psychiatrist.
• Provides guidance to family and clients through the admissions process; phone calls, tours, and face to face consultation. Crisis counseling and family sessions, when needed
• Coordinate care with referral, sources including hospitals, psychiatrist, therapist and other metal health facilities
• Keep written account of all calls, referral sources, and clinical correspondence
• Gather all written documentation required on new clients prior to admission
• Collects and incorporates all pre-admission testing from clients and families into clients Skyland Trail record
• Keep a written record of all assessment, phone calls and admissions to our program via electronic medical records systems prior to admissions
• Complete admission paperwork with new admissions and their families
• Conduct initial preauthorization for clients whose treatment is covered by Managed Care Organizations (MCOs), as well as educate family/clients on insurance and financial responsibilities
• Complete Mini International Neuropsychiatric Interview (MINI), Columbia-Suicide Severity Rating (C-SSRS) and Montreal Cognitive Assessment (MoCA) on all new admissions
• Writes Psychosocial Assessment for all clients
• Attend appropriate meetings as needed:
  • Staffing meetings
  • Weekly Admissions meetings
  • Weekly clinical supervision as needed
  • Quarterly All Staff Meetings
• Perform other duties as assigned

Reports To: Admissions Director

Competencies:

This position should have sufficient preparedness in the following areas:

• Clinical Skills
• Crisis Management Skills
• Negotiation Skills
• Knowledge of emergency procedures for fire, disaster and unplanned incidents.
• Medical Records
• Computer skills

Qualifications:

• Minimum of Masters in Psychology, Social Work, Psychiatric Nursing, Counseling or related field
• Licensed or Licensed eligible preferred

Salary & Benefits:

Competitive salary commensurate with experience.

Benefits include:

• 9 paid organization-wide holidays
• 1 paid personal holiday
• Accrued PTO
• Medical, dental, and vision insurance plans
• Employer match toward 403(b) retirement savings account for eligible employees
• Employee assistance program for free or reduced financial counseling, mental health counseling, and other confidential professional assistance
• As a 501(c) (3) nonprofit organization, Skyland Trail is a Public Service Loan Forgiveness (PSLF) qualified employer. Full-time employees may qualify for the federal student loan forgiveness program

Workplace Culture:

Skyland Trail is a nonprofit mission-focused organization with five campuses in Atlanta and about 150 employees. Employees work collaboratively in small teams. Cross-departmental committees and working groups help ensure quality and performance improvement. Each and every employee plays an important role in our clients healing and recovery.

Skyland Trail respects and values individuals and their diverse histories, abilities, identities, and perspectives. We work to ensure all aspects of our organization reflect our commitment to diversity, inclusion, and cultural equity

Commitment to Community Health:

Skyland Trail values the health of our staff and clients and has taken steps to ensure a healthy campus and community. Please note that Skyland Trail is a 100% nicotine-free campus. There is no smoking, vaping, or tobacco use permitted anywhere on campus, indoors or outdoors. Skyland Trail also requires employees to be fully vaccinated for Covid-19 and to receive a CDC-approved influenza vaccination annually.