Behavioral Health Clinician/Counselor (Admissions/Triage)

View Point Health Job Title: Behavioral Health Clinician/Counselor (Admissions/Triage) Job Code: HCP050/Social Worker, Licensed 1 Shift: Part Time/24-Hour Job Hours: Times May Vary Base Location: Decatur, GA. Division/Department/Program: Child & Adolescent Crisis Stabilization Unit (C&A CSU)

 

View Point Health Child and Adolescent (C&A) Crisis Stabilization Program is a short-term, 24/7 residential crisis unit located in Decatur, Ga. The Crisis Stabilization program provides psychiatric crisis intervention and stabilization services to adolescents between the ages of 14 and 17 years old.

 

We are looking for a master's Level Behavioral Health Clinician to join our multi-disciplinary team as an Admissions Clinician to provide screening/review of referrals for admission and assessment of psychiatric/addictions risk/needs of individuals referred for care. We provide person-centered care and assist with implementing our unit programming based on Dialectical Behavior Therapy.

 

The Admissions Clinician Triage provides a variety of routine clinical and administrative functions for the Crisis Stabilization Unit programs.  Duties are typically performed in a fast-paced environment that requires multi-tasking. 

 

A Crisis Stabilization Unit (CSU) operates 24 hours/7 days a week (including weekends and holidays) to provide a safe, structured, and locked environment for clients experiencing a mental health crisis. The services are like residential treatment but provide a higher level of care due to our acuity of the clients who are in crisis. Our units operate much like a psychiatric hospital.

 

A client typically stays with us about 30 days to ensure he/she is stable from the prompting event of their crisis prior to discharge.  Clients do not leave the facility during their stay with us.

 

Duties & Responsibilities:

• Provide screening and review of potential referrals for admission.
• Complete comprehensive assessment with new admissions.
• Assembles, analyzes, and interprets new/updated assessment information about the consumer to assess treatment needs.
• Requests initial and concurrent treatment authorizations within required time frames. 
• Identifies unmet needs, reviews available resources, and develop/modifies the treatment plan as indicated.  
• Answers and screens telephone calls in a professional and courteous manner.  Determines the caller's needs.  Provides clear and correct information to the caller about routine processes for admission and within the facility. Refers other calls to the appropriate staff members.  Alerts other staff if the call is of an emergency nature.
• Takes clear, accurate and complete telephone messages and routes them to appropriate staff.
• Greets clients and other visitors promptly and courteously.  Determines their needs, responds to their routine questions, and secures any necessary information.  Directs them to correct locations.
• Assists with calculating census, ADA, monthly reports and quarterly data tracking.
• Prepares and sends outgoing documents, FAX's, e-mails, and other materials, according to established procedures and confidentiality regulations.
• Classifies, sorts, transfers and/or files records and other materials using standard procedures.  Maintains the confidentiality of clinical record information.  Secures appropriate releases of information, as needed.
• Accurately enters routine data into computer forms.  Reviews and corrects data that appears inconsistent or erroneous.

 

This position will complete the following duties:

• Answers the telephone and responds to email/fax regarding admission inquiries.
• Monitor the BHL board for potential admissions.
• Facilitate admissions to the facility.
• Complete admissions documentation: consents, comprehensive assessment, suicide risk assessment, etc.
• Complete triage referrals logs, verify insurance coverage, complete prior and concurrent authorizations, ensures timely response to all calls.
• Records accurate and clear information about referrals and register and discharge individuals from program in the ECR and GCAL Board, as appropriate.
• Research and/or responds to referral sources' questions and other requests for information or assistance.
• Functions as the entry point for referrals to the program and makes an initial determination of the possibility of the caller's eligibility for services.
• Performs general administrative support for the unit such as scanning and uploading to ECR, filing, faxing, printing, and general clerical work, as needed. 
• Support direct care to meet ratio or due to acuity.
• Maintains databases, logs, and other records of routine information.
• Compiles information from these sources and other data sources as necessary.
• Generates and distributes reports that are accurate and timely.
• Maintains organized and accessible filing system and follows confidentiality regulations regarding maintenance and release of file information.
• Other clinical support as assigned include groups, assessments, discharge planning, aftercare calls, treatment team meetings, etc.
• Other duties as assigned.

 

Minimum Qualifications:

• Master's degree in a related area from an accredited college or university AND eligibility to be licensed.
• Must have a master's in counseling, Social Work, or a related field. 
• Must be license eligible.

 

Preferred Qualifications:  

• At least two (2) years of experience working with children and adolescents in an inpatient facility.
• Open to unlicensed (with completed master's degree and license eligible), Associate license, or fully licensed applicants.
• Experience and/or knowledge of DBT preferred.
• LPC, LCSW, LAPC, LMSW license preferred.
• Interventions, Diagnosing, Treatment Plans
• Experience with Care Logic or other EMR
• Is comfortable and proficient with collaborative & concurrent documentation.
• Experience in trauma-informed care, or trauma related interventions and skills

 

 

Requirements/Competencies:

• This position is on-site and does not accommodate a remote schedule or working from home.

• Must be able to lift 20 pounds.
• Requires long periods of sitting/standing.
• Must have valid Georgia driver's license and Motor Vehicle Record in accordance with company policy.
• Candidates for selection must pass a criminal background check (including fingerprinting)
• Must pass a pre-employment drug screen and subject to random drug screens.
• Any combination of training and experience, which would have enabled the applicant to acquire the necessary knowledge, skills and abilities Note: Some positions may require a valid driver's license.
• Other duties as assigned.

 

 

Benefits

• State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts)
• Paid New Hire Training
• Company contributes additional 7.5% of salary to 401(a) Retirement Plan
• No employee deduction for Social Security
• Additional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology and travel
• Supervision, training, and continuing education opportunities available

 

 

View Point Health is an Equal Opportunity Employer:  View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area.  It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other