Administrator, West Logistics And Freight Forwarding Operations

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, Freight Forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

This Administrator, West Freight Forwarder will specialize in oversized cargo and will coordinate and monitor inbound and outbound traffic regarding the transportation of auto parts to/from U.S. manufacturing plants (Hyundai Motor Group Related Vendors and other 3PL vendors) with documentation, deliveries, and customs related operations.

Compensation Range

$63,000-$75,000/Annually

Responsibilities

• Provide Oversize Ocean Inbound/Outbound Operation Services
  • Manage and take ownership of the assigned Oversize cargo accounts with minimal supervision and assist with indirect supervision of employees assigned to irregular cargo
  • Coordinate daily with customers & inquiries - OOG / Oversize cargo
  • Manage day-to-day operation of freight and ensure complete customer satisfaction/service by facilitating timely and accurate communication
  • Follow-up on urgent team trucking along with drayage and transloading
  • Monitor/ update ocean inbound schedules, services, and update vendors of any document
  • Provide daily follow up to inbound accounts (tracing reports twice a day, including weekends if needed) via phone and/or e-mail
  • Monitor cargo data to confirm it is valid prior to send notifications to customers
  • Coordinate trucking (dispatching, tracking, tracing, prevention of detention/demurrage/Chassis, and other charges)
  • Direct and coordinate instructions for warehousing, storage, additional trucking, and final delivery to customers facility
  • Manage/control with operations, customers, and truckers to minimize unnecessary costs
  • Forward all appropriate documentation (Bill of Ladings/Customs documentation, Arrival Notice) to customers and customs related department
  • Ensure all charges are billed correctly, including detention/demurrage/pre-pull/port open charges
  • Trouble shoot and partial decision making in overall team truck operation with minimal supervision
• Support Pricing & Quotation Duties
  • Support quotation inquiries from GKR and other 3PL customers
  • Network and develop new vendors to increase our logistics capacity
  • On a regular basis, will check and compare competitors' pricing and inform the industry price trend to the management to improve the company's profitability
  • Ensuring and pricing the safety of all involved while the load is being transported (Managing load permits, escort service, terminal charges, and other various cases)
  • Provide the most efficient route, mode of transportation, and innovating for alternative optional routes for cost-effectiveness and logistics solutions
• Timely AR/AP Process for Both Local and Overseas Agents
  • Process AR/AP invoices and create reports for the accounting department
  • Prepare GLOVIS Korea settlement reports, reconcile data weekly and monthly
  • Manage and Administer accounts receivable thoroughly by working closely with customer and accounting departments.
  • Supporting and setting up a new Vendor/Customer bank account with the accounting department
  • Administer issuing and maintaining licenses & permits through the GLOVIS portal system in a timely manner
• Maintain Data Updates in Operations System
  • Regularly maintain updates in the operation system (Genisys)
  • Maintain database/record-keeping in the system (shipment tracing data)
• All Other Duties as Assigned
  • CT-PAT and contact/ insurance renewal management
  • Take charge of special projects as needed
  • Additional supporting tasks may be assigned occasionally
  • Manage and keep records of trucking insurance, COI, C-TPAT related validations, and JOC subscription

Benefits of working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Excellent Written and Verbal Communication Skills Required
• Intermediate-level MS Excel is Required
• Experience with MS Word, MS Outlook, and MS PowerPoint is highly Preferred
• Problem-solving and critical thinking ability Required
• Must be detail-oriented Required
• Preferred self-started that can operate under minimal supervision

Education & Experience

• High School Diploma/G.E.D Required
• 3 years of experience Required, preferably in a similar field (Freight Forwarding, Logistics, Supply Chain Management)

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position will be located in the Irvine, CA office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.