Administrator, Care Center

SUMMARY

The Care Center Administrator is responsible for planning, leading, managing and implementing the regulatory and programmatic requirements in the Care Center in order to assure high quality resident care while achieving long and short-term business and operational objectives and goals. This position is a key member of Sholom leadership/management team, responsible for implementing the mission, vision and values of the organization and reports to the Campus Administrator.

PRIMARY RESPONSIBILITIES

• Ensure that Sholom services are reflective of the organization’s philosophy and standards and meet the needs of residents within the regulatory requirements.*
  • Ensure that all services are planned, implemented and evaluated to maximize resident quality of life and quality of care. Ensure adequate staffing levels are in place in collaboration with supervisors within the Care Center on an ongoing basis. *
  • Identify, monitor and ensure that quality indicators and Quality Assurance programs are utilized to maximize effectiveness in resident care and services within the Care Center. *
  • Ensure that Therapeutic Recreation/Activity programs are planned, implemented and evaluated to meet the needs and interests of residents as well as the regulatory requirements within the Care Center. *
  • Ensure that the Health Information Management System for resident care is implemented and evaluated to meet documentation requirements as well as the regulatory requirements within the Care Center. *
  • Ensure that the Rehabilitation program is planned and implemented to maximize residents’ optimal level of functioning and meet standards of practice and regulatory requirements within the Care Center. *
  • Ensure that Social Service programs are planned, implemented and evaluated to meet resident psychological and social needs and preferences and are compliant with the rules of participation and regulatory requirements within the Care Center. *
  • Ensure that Physical Plant programs meet the needs of residents and comply with state and federal regulations within the Care Center. *
  • Ensure that Nutrition Services programs are planned, implemented and evaluated to meet the dietary and psychosocial needs of residents as well as the state and federal regulatory requirements within the Care Center. *
  • Ensure the integration of the Resident Bill of Rights with all aspects of resident care. *
  • Ensure the development, implementation and review of all resident care policies and procedures based on nursing home regulatory requirements. *
• Maintain an efficient operation and a high quality staff by recruiting, selecting, training, scheduling, supervising and evaluating personnel within the Care Center. *
  • Monitor, maintain high levels of service to, and work closely with staff within the Care Center as well as the community. *
  • Oversee employee scheduling levels for optimal service within the Care Center. *
  • Attend Quality Assurance Committee meetings. Facilitate and oversee the gathering of data and departmental reports to base decisions on an ongoing basis as directed and appropriate that meets regulatory requirements. *
• Plan and implement programs within the Care Center. *
  • Formulate, recommend and implement policies within the Care Center environment. Ensure that all policies and procedures are in compliance with and adhere to standards established by regulatory agencies. *
  • Maintain and understand legal requirements and government reporting regulations affecting facility functions within the Care Center. Monitor compliance and direct the preparation of information required. *
  • Conduct an ongoing review of all Care Center policies, practices and programs to ensure maintenance and understanding of all regulatory requirements to assure continuing quality improvement and effectiveness. *
• Manage facility budget, financials and address variances in a timely manner. *
  • Receive financial statements for the Care Center monthly, provide reports as directed and review and correct as appropriate. *
  • Report variances from budgeted totals to Campus Administrator. *
  • Seek explanation from Directors regarding specific departmental variances and implement strategies to achieve budget targets. *
  • Develop and manage annual operating budget in collaboration with the Campus Administrator to effectively utilize fiscal resources. *
  • Assist with the management and oversight of the capital budget based on organizational policies and procedures.
• Ensure that the Sholom facility complies with applicable federal, state and local standards and regulations. *
  • Lead the State Annual Survey process and act as primary contact for Department of Health. *
  • Provide coordination with and support to staff throughout the Survey. *
  • Ensure staff follows state and federal regulations on an ongoing basis. Ensure appropriate training is in place for new staff. *
  • Follow up on all resident and family complaints. *
  • Provide annual reports for the Department of Health for facility licensure renewal. *
• Represent Sholom through membership in community and trade organizations. *
  • Keep abreast of emerging rules changes and modifications through active participation in industry associations. *
  • Send staff to education and training sessions to ensure they understand the new rules and methods. *
  • Network with industry and community organizations to stay ahead of community trends in long-term and assisting living facilities. *
  • Collaborate with outside managed care organizations. *
  • Sustain active memberships in community-based and senior service organizations. *
• Maintain visibility with residents, families and visitors to keep communication open. *
  • Make regular rounds to residents’ rooms, greet new residents and seek feedback regarding Sholom’s facility and services. *
  • Be available to families and visitors and request feedback on an ongoing basis. *
• Support various other Administration responsibilities as needed.

• 
  Denotes Essential Function of the position.

JOB SPECIFICATIONS

Education, Experience and Credentials

• Nursing Home Administrators license in the State of Minnesota required, or the ability to procure within a specified period of time, and must maintain licensure.
• Three (3) years’ experience in operational management preferred; health care, housing or community service preferred.
• Demonstrated competencies in health care management and operations, quality management, staff development and management, resident and family support systems, community outreach preferred.

Knowledge, Skills and Abilities

• Knowledge of federal, state and local regulations governing long-term care and assisted living facilities.
• Knowledge of the Geriatric needs of seniors and how to develop programming to meet them within a Nursing, Social Services, Therapeutic Recreation, Rehabilitation and Nutrition Services needs of aging residents.
• Excellent interpersonal, collaboration, and relationship building skills to effectively work with a diverse group/variety of people and personalities, including developing relationships with vendors, family members, volunteers, clients, and staff.
• Strong leadership and management skills; able to function well as part of the organization’s leadership team, communicating and interacting proactively and professionally to ensure the organization’s operational and strategic needs are being met.
• Able to supervise employees, set objectives and work goals and standards, give direction, delegate to, and motivate employees.
• Able to perform HR-related functions including hiring and selection, orienting and training, managing performance, disciplinary action and recommending the termination of employees. Able to understand, administer, and comply with HR policies and procedures.
• Establish, document and communicate clear performance expectations and standards. Evaluate, discuss and hold employees accountable for job performance and organizational behavior standards
• Able to plan, prioritize, coordinate, and manage own work. Able to work unsupervised, make decisions and solve routine problems independently, effectively and creatively.
• Understand and maintain confidential nature of organization and client information, including and in accordance to HIPAA regulations.
• Work as an effective and proactive team-player; understands the importance of supporting the organization, residents, customers and other Sholom employees.
• Able to display high levels of customer service, responding promptly and thoroughly to the inquiries and needs of individuals both internal and external to the organization in accordance with our PROUD standards.
• Detail-oriented, organized and applies effective time management skills in order to meet all deadlines. Able to successfully prioritize and manage multiple tasks and numerous projects in a fast-paced environment.
• Able to develop and give oral presentations to large and small groups of individuals inside and outside the organization.
• Strong computer skills including Microsoft applications such as including Word, Excel, PowerPoint, and Outlook, and applicable financial and clinical applications.
• Able to follow Sholom safety guidelines in all duties and responsibilities.
• Able to follow and adhere to Universal Precautions and Infection Control procedures.

PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB

Incumbent must be able to:

• Perform light work, with occasional or negligible lifting up to 10 pounds.
• Communicate clearly and effectively both orally and in writing to all levels of people inside and outside the organization, including possessing good English speaking skills, fluency and understandability.
• Work a desk for extended periods of time and perform work at a computer.
• Stand and walk frequently.
• Apply manual dexterity for computer keyboarding and office equipment use.
• Possess visual and reading ability for close-up work, including computer work, reading detailed documents, charts and/or reports.
• Work a flexible work schedule, including nights and weekends as required including attending events/meetings as needed.
• Must have reliable transportation.

TOOLS AND EQUIPMENT USED

Incumbent must be able to use telephone, copy machines, fax machines, computers and other office equipment.

WORK ENVIRONMENT

The work environment is indoors. The incumbent must be flexible about switching positions quickly in order to respond to the needs of residents, in responding to emergencies.

This job description does not necessarily list all the functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time.

Sholom is dedicated to the health and safety of its residents, family members, and team members. All offers of employment are contingent upon successful completion of relevant background, employment verification and TB tests, and using designated PPE where and when required.

Sholom is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.