Administrative Support Specialist

WHY DMWW?
Each employee plays a vital role at Des Moines Water Works. We want employees who are customer-centered and dedicated to our mission to provide Water You Can Trust for Life to 600,000 central Iowans. You are part of a team at DMWW that values environmental stewardship to protect our most natural resource – the water we depend upon for life – but also our company’s most valuable resource – our people. Your overall wellbeing is important to us. DMWW wants you to be safe at work and to live a healthy life.

JOB SUMMARY: Under the supervision of the Director of Water Production, provides confidential Administrative Support to Water Production. Works in a team environment to complete special projects and activities to meet utility needs.

ESSENTIAL FUNCTIONS:

• Provides support and communication to Water Production employees including providing information on department procedures, policies, and services, software training and troubleshooting.
• Uses multiple databases within Water Production to input and extract operational data.
• Performs administrative duties such as: screen telephone calls, greet/direct people to the appropriate personnel, determine the urgency of requests and coordinate notification to ensure proper response to emergencies; open and sort mail; photocopy and scan. Prepares and completes required reports, daily records and time sheets. Composes and transcribes documents for outgoing correspondence, memos, reports and other documents. Establish and maintain paper and electronic filing system. Track and monitor office supply inventory and arrange for replenishment of items as necessary.
• Generates chemical usage figures by monitoring and summarizing chemical deliveries.
• Assists with preparation, review, and reconciliation of regulatory correspondence, reports (monthly, yearly, etc.), and other legally required submissions.
• Uses utility enterprise system software to assist in purchasing, receiving, time entry, and time entry reconciliations.
• Initiates and proofs department payroll and leave request forms and distributes to appropriate personnel.
• Records, types and distributes minutes for Central Safety Committee and maintains Hazard Assessment Excel spreadsheet.
• Reconciles and prepares bills for payment and enters invoices in spreadsheets, to include utility invoices and contractor work.
• Enters work tickets and daily fuel usage in Vehicle Maintenance Software.
• Performs other duties of similar nature.

MINIMUM QUALIFICATIONS:

Education:

Associate degree

Experience:

Two years administrative experience. Bachelor’s degree may be substituted for required experience.

Licenses/Certifications:

Valid driver’s license and a good driving record.

Preferred Qualifications:

At least five years of office experience including exposure to a wide variety of database driven software.

MINIMUM KNOWLEDGE/SKILLS REQUIRED:

KNOWLEDGE, SKILLS, and ABILITIES:

• Computer skills
• Basic mathematical and reconciliation skills
• Communication skills
• Basic customer service skills
• Basic document management skills
• Basic organizational skills

PHYSICAL DEMANDS:

Occasionally lifts up to 10 pounds

ENVIRONMENTAL CONDITIONS:

Office or similar indoor environment

Des Moines Water Works is an Equal Opportunity Employer

The selection process consists of an evaluation of education and experience, an interview, completion of selected assessments and completion of a criminal background check, which includes a sex offender registry check. The selected Des Moines Water Works candidate must also be able to pass a preemployment drug screen and physical.

E-Verify Process:

Des Moines Water Works participates in E-Verify and will provide the Social Security
Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered a position with Des Moines Water Works must complete Section 1 of Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documents as soon as possible after the job offer has been made. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 515-283-8701.

Job Type: Full-time

Pay: $24.13 - $32.09 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Des Moines, IA 50321: Relocate before starting work (Required)

Work Location: In person