Administrative Support Specialist (Part-Time)

General Position Description:

United Way of the Ozarks is seeking a highly motivated and detail-oriented individual to join our team as an Administrative Assistant. This pivotal role will serve as a key support position for an outsourced accounting entity, ensuring seamless coordination in the transfer and documentation of files. The successful candidate will oversee database management, ensuring the accuracy and strategic utilization of data, and contribute to the success of various campaigns and donor engagement initiatives. If you are a self-starter with strong organizational and communication skills, capable of working collaboratively across teams, and have a passion for making a positive impact in the community, we invite you to apply for this dynamic role at United Way of the Ozarks.

Duties and Responsibilities:

• Ensure that the following are accomplished/processed: donations, payments, payables, invoicing.
• Work with outside processor to prepare and provide timely financial information and responses to inquiries.
• Ensure collection/assembly of information for external auditors for the annual audit.
• Oversee processing, tracking, and forwarding of pledge forms during annual campaign.
• Ensure that donor data and reports are maintained in the Donor Database
• Assist with basic finance-related tasks to support the financial operations of the organization.
• Manage and accurately file both physical and digital records.
• Create and navigate new processes for uploading and documenting files for the outsourced accounting entity through Microsoft SharePoint.
• Oversee and manage the organization's database, ensuring data quality and strategic use, and identifying opportunities to enhance workflows through new features and processes.
• Develop and maintain standard and custom queries to extract data for various purposes.
• Compile data to provide daily, weekly, and specialized reports needed for the annual campaign and year-round donor engagement.
• Generate and mail donor acknowledgment letters.
• Participate in the development of processes to ensure collaboration, integration, and alignment across all UWO teams.
• Ensure consistent implementation and recommend improvements of policies and processes within areas of responsibility.
• Lead database maintenance efforts, including merging accounts and identifying data elements requiring annual review and updates.
• Collect and record campaign reports from third-party processors, Global Corporate Leader campaigns, and other local United Ways.
• Provide backup office operations support when needed, including answering phones & greeting visitors.
• Safeguard confidential information used in the performance of duties.
• Oversee data and document retention.
• Contribute to the overall success of United Way of the Ozarks by performing other essential duties and responsibilities as assigned.

Knowledge, Skills and Abilities:

• High School diploma is required. Associate or Bachelor’s degree is preferred.
• Minimum of one year of experience working in office administration or related position.
• Digital literacy and research skills, including the ability to analyze the reliability of information.
• Excellent attention to detail with a focus on accuracy.
• Strong organizational and communication skills.
• Basic knowledge of finance-related tasks.
• Experience with data management and reporting.
• Proactive approach to problem-solving and process improvement.
• Experience with Microsoft Office applications.
• Knowledge of best practices in data management, reporting, and analysis.
• Ability to work with individuals possessing varying levels of technical skills.
• Team oriented with a commitment to fostering strong, productive working relationships with all staff, volunteers, and the overall community.
• Ability to work under time and performance pressure efficiently and accurately.
• Project and maintain a positive and professional attitude.
• Hold self accountable for high-quality, timely, and effective results.
• Ability to work well independently with minimum direct supervision.
• Demonstrate a commitment to diversity, equity, and inclusionary practices.
• High level of integrity; ability to exercise tact and good judgment.
• Ability to manage multiple projects simultaneously and prioritize tasks.
• Excellent follow-up and follow-through skills.
• Strong strategic thinking skills.
• Experience in CRM software and data analysis applications preferred.
  

Supervisory Responsibility

None

Position Type/Expected Hours of Work

This is a full-time, nonexempt position. Days and hours of work are typically Monday through Friday, 8:00 a.m. to 5 p.m.

Why United Way?

Advancing the common good is about helping one person at a time and about creating community change that benefits every member of the community. We are all connected and interdependent; we all win when a child succeeds in school, when families are financially stable, and when people are healthy. 

United Way of the Ozarks unites people, resources, and ideas to enhance lives in the Ozarks. To support the great work of our employees, we offer a competitive salary and a robust benefits package, including health and dental insurance, a 403 (b) plan, life insurance, generous vacation, holiday pay, and paid sick leave. 

Additionally, United Way of the Ozarks offers: 

• Convenient downtown location with free parking.
• Opportunities for professional development. 
• Paid time off to volunteer.
• An exceptional team of top-notch professionals who share your passion for strengthening our community. 

Our values guide our decisions at United Way of the Ozarks. We strive to serve the Ozarks with compassion, letting our values motivate everything we do.

Accountability: We operate with integrity and transparency and are responsible for our performance, behaviors, and words.

Collaboration: Recognizing we are better together; we work in partnership with others to develop and implement community solutions.

Impact: We work to effect positive change and deliver results. We encourage new, innovative methods to solve community challenges and exceed expectations.

Inclusivity: We embrace differences, recognize that we can learn from each other, and foster a sense of belonging. We work for equal access and opportunities for all.

United Way of the Ozarks is committed to seeking and sustaining a culturally and ethnically diverse environment and to the principles that promote inclusive practices.

United Way of the Ozarks is an equal opportunity employer. We encourage candidates from all backgrounds to apply.

Visit uwozarks.org to learn more.

Applications accepted until the position is filled.