Administrative Support (Sales Admin/ Contracts)

At Office1, we leverage our "winning triangle" to create an unparalleled company culture. We align our commitment to our customers with our employee goals. We understand that our employees enable our customers' success and that is why we focus on creating opportunities rooted in our employee' purpose and passions!

What is Office1?

As a leading provider of office technology solutions in the SMB space, Office1 has been serving our customers since 1995. We offer our customers a unique SaaS like engagement to manage all their technology and technological needs this has enabled Office1 to become one of the fastest growing managed service providers in the Western United States.

Come help us shape the future!

We are looking for a positive energetic Administrative Support person to join our amazing team. This role of far from one-dimensional that requires a broad knowledge of the sales order process. In this role you will undertake a wide range of responsibility providing support to the sales team and customers.

What You'll Be Doing

• Timely processing of sales order
• Check orders for accuracy
• Maintain records in database (eAuto)
• Answering customer queries
• Checking stock availability
• Process deliveries
• Enter maintenance contracts
• Update contract records
• Resolve contract exceptions (unprofitable, aged equipment, etc.)
• Manage expiring contracts and renewal process
• Meter collection, enter meter read information
• Identify, research, and resolve customer meter issues
• Perform general clerical duties including but not limited to, copying, faxing filing

Requirements

• Experience with eAuto a plus
• Industry experience a plus
• Ability to multi-task
• Ability to communicate effectively and professionally, verbally and written
• Strong understanding of accounting principles
• Detail oriented with high level of accuracy
• Excellent organizational skills
• Excellent time management skills
• Analytical with aptitude for problem-solving
• Strong interpersonal skills
• Knowledge of office administration and business procedures
• Proficient with Microsoft Word and Excel with the ability to learn new software and systems quickly
• Confidentiality concerning financial transactions and customer information
• Desire to work as a team with a result driven approach

Diversity

Office1 believes we work more productively, and our jobs are more enjoyable, when our team includes members with a diversity of backgrounds and life experiences. We take all reasonable steps to seek out candidates with diverse experience and ensure our work environment is welcoming and respectful for everyone on our team.

Benefits

As part of Office1, you'll receive world class benefits, including:

• Paid Time Off (vacation, sick, holiday)
• Healthcare Benefits; medical, dental, and vision (with a generous contribution)
• Supplemental Benefits; Life, EAP, Aflac
• 401K Matching
• Growth Opportunity