Administrative Specialist / Manager

A2Z Ozone is a global eCommerce distributor of ozone generators. We are looking for a meticulous, competent, and versatile Administrative Assistant willing and able to support a small business in daily functions as well as ongoing tasks. We think our customers are special, and we want you to think so, too. So, we are looking for that special person to make sure there is an open dialogue with our customers. A2Z Ozone is looking for a full-time, energetic Administrative Specialist who can manage operations during our period of growth and expansion. We want someone who can multi-task, be creative, and find solutions. This role will be filled by someone who can take ownership and lead a team. The business will depend on this position to grow. If this sounds like you, we want to add you to our team.

Responsibilities (not limited to):

Customer Service (until a Customer Service Representative is hired)

• Responding to messages for marketplaces, including Amazon.com.
• Answer messages on social media.
• Responding to customer service email and phone messages.
• Light phone duties.
• Create quotes for businesses, universities, and international customers.
• Follow up with customers at various stages of their purchase.

Order Prep

• Manage inventory levels in marketplaces and website.
• Assign SKUs, manage barcodes.
• Manage returns and warranty issues.
• Manage incoming shipments.

Accounts

• Pay bills (most are autopay).
• Set up autopay.
• Pay affiliates.
• Make sure we comply with various regulations.
• Process one Net 30 customer, and ensure we are paid.
• Manage resale certificates.
• Look over credit card statements.
• Keep track of office supplies and purchase when needed, mostly online.
• Do Sales and Use tax for Kentucky, California.
• Prepare reports for the accountant.
• Prepare EPA annual reports, audits, and receive taxes from accountant.
• Logging spreadsheets.
• Manage company passwords.

Human Resources

• Run small payroll every two weeks.
• Send accountant monthly payroll reports.
• Open business and close business each day.
• Keep track of employee attendance, manage reviews.
• Manage employee discipline, hiring.
• Post jobs and write job descriptions.
• Assist in training.
• Support employees by ensuring they have what they need to do their jobs.
• Manage paperwork and maintain records for W-2 and contract employees.

Qualifications:

High School Graduate or GED

Regular attendance.

Attention to detail and time management.

Trustworthy, discreet, work with integrity and confidentiality.

Ability to prioritize, work as a team member and independently.

Ability to understand the crucial tasks at hand.

Strong written and verbal communication skills.

Working knowledge of MS Office and experience learning new software.

Typing skills.

2+ years’ experience in administrative functions and customer service each.

Desired:

College degree in Business or business training.

Office management experience.

Benefits include:

Weekends off.

Casual environment.

Paid holidays.

Hours:

Monday through Friday, 8:00 am to 4:30 pm Eastern.

No overtime.

Must pass a background check for PCI compliance.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person