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Job Description
OPEN TO EMPLOYEES PERMANENT ASSOCIATE STAFF ANALYST AND THOSE WHO ARE REACHABLE ON THE CIVIL SERVICE LIST EXAM # ARE ELIGIBLE TO APPLY
Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.
As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City's yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.
Our Agency's five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a "response-ready" organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women's health
5) Mobilize against and combat the health impacts of climate change
Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism's impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.
The Division of Epidemiology works to improve the health of all New Yorkers through population health surveillance and research, public health workforce development, and vital records services. We value data accessibility, high-quality customer service, collaboration, and equity. Within the Division of Epidemiology, the Bureau of Administration provide timely and effective administrative support to division of EPI programs and staff for purchasing, contracts, grants, personnel services, fiscal management, facility maintenance, compliance and administrative data reporting and office management. The Fiscal Management & Administrative Service Unit provides Division staff with support and customer service in many areas such as business travel, information technology, calendar management, data reporting, audit/compliance, and managing the operating budget to ensure the timely acquisition of goods and services.
PROGRAM AND JOB DESCRIPTION:
The Administrative Services Coordinator will support the Administration team by serving as primary coordinator on a portfolio of projects and initiatives around enhancing administrative processes and customer service amongst division staff as well as move the priorities of the agency forward.
- Coordinate the development and implementation of a comprehensive customer service improvement strategy that includes a new, web-based request form for admin good and services, quarterly roadshow presentation management, and the dissemination and analysis of an annual division-wide customer service survey. Maintain accurate accounting of discussions/activities and ensure information is shared with all stakeholders as needed.
- Coordinate a host of equity-related activities such as assisting the Senior Director with the facilitation of the quarterly Pay Equity Protocol, serving as co-lead and EEPRT liaison on the Division Action Team and assisting with the development and implementation of current and future equity-related administrative projects.
- Serve as the bureau's primary training & compliance liaison coordinating division-wide DCAS professional development training opportunities, internal mandatory trainings and compliance for the division. Maintain accurate accounting of expenses, ensure programs budgets are spent appropriately, and ensure all payments are made as agreed.
- Assist with the planning and coordination of the Monthly Administrative Review Meetings between Bureau Leadership and Division Administration. Gather and compile agenda items and updates from staff; provide record of discussions and pertinent decisions and/or actions items.
- Maintain shared folders and TEAMS groups as assigned. Facilitate efficient exchange of information between EPI admin and division leadership. Solicit information as needed and maintain accurate tracking.
- Coordinate financial and reporting aspect of the centralized Health Research Training Program (HRTP) administrative activities. Maintain accurate tracking of finances and position management to ensure timely reporting to division and agency stakeholders. Collaborate with the Personnel Services Unit to ensure planning and execution of new and continuing interns are done in a timely manner.
- Enhance and encourage equitable communication of admin-related policies and procedures to all staff on a consistent basis by collaborating with internal and external stakeholders to maintain a repository of documents and documents. Make necessary updates as requested.
- Garner division support of EPI admin-related activities and events by creating and disseminating event flyers, emailing reminders and calendar invites.
- Serve as EPI Admin Comms Liaison by collecting updates from EPI Admin directors as requested by the CORE Communications Team timely and efficiently. Provide timely updates as requested by designated workgroup(s).
**IMPORTANT NOTES TO ALL CANDIDATES:
Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
- A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver's license.
- Proof of Education according to the education requirements of the civil service title.
- Current Resume
- Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)
Additional documentation may be required to evaluate your qualification as outlined in this posting's "Minimum Qualification Requirements" section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.
If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.
Qualifications
1. A master's degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee
benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and three years of satisfactory full-time professional experience in the areas described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job Description
OPEN TO EMPLOYEES PERMANENT ASSOCIATE STAFF ANALYST AND THOSE WHO ARE REACHABLE ON THE CIVIL SERVICE LIST EXAM # ARE ELIGIBLE TO APPLY
Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.
As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City's yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.
Our Agency's five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a "response-ready" organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women's health
5) Mobilize against and combat the health impacts of climate change
Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism's impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.
The Division of Epidemiology works to improve the health of all New Yorkers through population health surveillance and research, public health workforce development, and vital records services. We value data accessibility, high-quality customer service, collaboration, and equity. Within the Division of Epidemiology, the Bureau of Administration provide timely and effective administrative support to division of EPI programs and staff for purchasing, contracts, grants, personnel services, fiscal management, facility maintenance, compliance and administrative data reporting and office management. The Fiscal Management & Administrative Service Unit provides Division staff with support and customer service in many areas such as business travel, information technology, calendar management, data reporting, audit/compliance, and managing the operating budget to ensure the timely acquisition of goods and services.
PROGRAM AND JOB DESCRIPTION:
The Administrative Services Coordinator will support the Administration team by serving as primary coordinator on a portfolio of projects and initiatives around enhancing administrative processes and customer service amongst division staff as well as move the priorities of the agency forward.
- Coordinate the development and implementation of a comprehensive customer service improvement strategy that includes a new, web-based request form for admin good and services, quarterly roadshow presentation management, and the dissemination and analysis of an annual division-wide customer service survey. Maintain accurate accounting of discussions/activities and ensure information is shared with all stakeholders as needed.
- Coordinate a host of equity-related activities such as assisting the Senior Director with the facilitation of the quarterly Pay Equity Protocol, serving as co-lead and EEPRT liaison on the Division Action Team and assisting with the development and implementation of current and future equity-related administrative projects.
- Serve as the bureau's primary training & compliance liaison coordinating division-wide DCAS professional development training opportunities, internal mandatory trainings and compliance for the division. Maintain accurate accounting of expenses, ensure programs budgets are spent appropriately, and ensure all payments are made as agreed.
- Assist with the planning and coordination of the Monthly Administrative Review Meetings between Bureau Leadership and Division Administration. Gather and compile agenda items and updates from staff; provide record of discussions and pertinent decisions and/or actions items.
- Maintain shared folders and TEAMS groups as assigned. Facilitate efficient exchange of information between EPI admin and division leadership. Solicit information as needed and maintain accurate tracking.
- Coordinate financial and reporting aspect of the centralized Health Research Training Program (HRTP) administrative activities. Maintain accurate tracking of finances and position management to ensure timely reporting to division and agency stakeholders. Collaborate with the Personnel Services Unit to ensure planning and execution of new and continuing interns are done in a timely manner.
- Enhance and encourage equitable communication of admin-related policies and procedures to all staff on a consistent basis by collaborating with internal and external stakeholders to maintain a repository of documents and documents. Make necessary updates as requested.
- Garner division support of EPI admin-related activities and events by creating and disseminating event flyers, emailing reminders and calendar invites.
- Serve as EPI Admin Comms Liaison by collecting updates from EPI Admin directors as requested by the CORE Communications Team timely and efficiently. Provide timely updates as requested by designated workgroup(s).
**IMPORTANT NOTES TO ALL CANDIDATES:
Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
- A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver's license.
- Proof of Education according to the education requirements of the civil service title.
- Current Resume
- Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)
Additional documentation may be required to evaluate your qualification as outlined in this posting's "Minimum Qualification Requirements" section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.
If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.
Qualifications
1. A master's degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee
benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and three years of satisfactory full-time professional experience in the areas described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
