Administrative Associate

Company Summary
Become an integral member of a dedicated team focused on improving the quality of life among citizens in southeastern and south-central West Virginia. New River Community and Technical College provides comprehensive, quality higher education, workforce training and community education programs and services. We aspire to make a difference in the communities in which we serve!

We are seeking an enthusiastic professional Administrative Associate who is passionate about cultivating the school's mission and objectives through student instruction, guidance, and review in order to ensure successful development of each student.

This position is a full-time position for the Ghent Campus and will report directly to the Dean of Workforce Technical and Community Education. This position will work collaboratively with management, faculty and staff within the department and college to serve the best interests of the students.

Job Summary

The Administrative Associate will be responsible for greeting guests and ensuring a pleasant experience and the best possible customer service experience. This position is responsible for supporting the achievement of the department’s goals and objectives and typically involves knowledge of and protection of confidential and business limited information. Work is performed under general direction, working from established policies and objectives. This position exercises judgment in prioritizing, planning, and organizing own work while ensuring objectives are met in a timely manner. This position has some flexibility to modify workflow based on need and circumstances. This position will address non-routine questions and situations often requiring investigation and/or research of precedents.

Distinguishing Characteristics

Performs other functions as required or assigned. Also complies with all Policies and Standards.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Summary of Responsibilities:

Determining the need of the stakeholder and ensuring they receive proper and accurate information

and directed to the appropriate department for assistance.

· Provides information virtually and in person (electronic communication, or by telephone) where

common knowledge and interpretation of policies and procedures are necessary.

· Coordinate campus room reservations, hospitality and room set-up for meetings and events along

with tracking participation.

· Effectively and efficiently complete general office functions such as: downloading and scanning

official transcripts into a shared drive, banner data entry, copying, scanning, faxing, transcribing

departmental meeting minutes, and filing documents as needed.

· Completing travel forms and vehicle reservations.

· Completing Purchase Requisition Forms (PRF) and placing orders once approved.

· Receive and prioritize incoming and outgoing mail for the campus.

· Maintain the campus copier, submit usage reports, place maintenance calls and order copier

supplies.

· Maintain effective administration of day-to-day reception operations.

· Schedule appointments and maintain daily calendar for supervisor and department.

· Prepare and respond to written and electronic correspondence.

· Maintain and file records/documents, such as program specific reporting, student files, transcripts

and general contractual agreements.

· Assist in preparation of class schedules, room assignments, etc.

· Enter data in BANNER.

· Facilitate Bookstore process, procedures and requirements between Academic and Student Affairs and Finance. · Assist in accreditation processes as directed. · Assist with commencement and other events as assigned. · Attend meetings as required by the College. · Participate and attend college wide community activities. · Other duties as assigned

Professional Development

• Compliance training is to be completed routinely and in a timely manner.
• Participate in additional professional development opportunities through LinkedIn Learning and professional organization affiliations.

Minimum Qualifications:

Skills/Abilities

• Excellent working knowledge of: MS Office Professional, PowerPoint, Outlook, Windows, Excel, Word, Access, email applications and the Internet, required.
• Excellent working knowledge of office procedures required.
• High level of computer skills.
• Excellent keyboarding skills.
• Strong verbal, nonverbal, and written communication skills.
• Ability to communicate effectively.
• Excellent organizational and interpersonal skills.
• Ability to maintain confidentiality.
• Ability to work well with others.
• Ability to work independently, and collaboratively, within a teamwork structure.
• Ability to multi-task and be flexible.
• Ability to manage records efficiently.
• Self-motivated.
• Dependable.

Education

Associate's degree in Business or related field is required.

Experience

In addition to the knowledge/education, the following related work experience is typically required for this position. An equivalent combination of education and recent, related experience may be acceptable.

Work related experience of two years is required.

License or Certification

Valid Driver's License is required

If you meet the criteria above, you may be right for our team, please apply at our official hiring website at https://www.schooljobs.com/careers/newriveredu/.

Supplemental Information:

Expectations

Employees are expected to adhere to the Mission, Values and Vision of the College. Each employee’s position has attributes that contribute to the achievement of these goals.

Mission

New River Community and Technical College provides accessible, affordable, quality education and workforce programs to meet the needs of the region it serves.

Values

Shared values guide New River Community and Technical College in fulfilling its mission. These values influence thoughts, guide decisions, mold policies, and determine courses of action. Our employees are expected to support and enact these values in our daily work.

Community

• Commit to the well-being of others.
• Model behavior that promotes unity.
• Demonstrate commitment to the College's mission.
• Promote a caring and supportive environment.
• Support continuous personal and professional growth.

Integrity

• Practice fairness and honesty.
• Uphold ethical, professional, academic, and financial standards.
• Ensure transparency.
• Be accountable.

Justice

• Respect the freedom and dignity of each individual.
• Respect and promote diversity.
• Promote positive attitudes toward each other.
• Promote equal opportunity for success.
• Prepare students and employees to work in a global and diverse environment

Service

• Provide service to each other and to the community.
• Be a responsive member of the community.

Scholarship

• Pursue truth, learning and quality scholarship.
• Commit to increasing the knowledge of all individuals associated with the College.
• Foster lifelong learning.
• Maintain high standards in our constant pursuit of excellence.

Vision

New River Community and Technical College improves students’ lives and enriches communities.

Job Type: Full-time

Pay: $25,000.00 - $28,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Ghent, WV 25843: Relocate before starting work (Required)

Work Location: In person