Administrative Assistant (Remote)

About the Company

Since 1977, BWI has been at the forefront of the aviation insurance industry. We strive to provide our customers the most competitive rates and top notch service nationwide. In recent years, we have been focusing on developing new and exclusive insurance programs as well as thoroughly upgrading our computer systems and online portfolio. With these new programs and efficiency upgrades, we are able to provide our customers with ever more competitive rates and the best service you can find.

Help us build the future of Aviation Insurance!

We are seeking a full-time Administrative Assistant to join our team. We are looking for an effective administrator who is highly organized, goal-oriented and creative.

This position is responsible for performing administrative and office support that includes fielding telephone calls, event planning, receiving and directing emails, word processing, creating spreadsheets and PowerPoint presentations, filing and data entry. This position will also be responsible for entering claims into the computer system and then filing the electronic copy of the claim, making copies as needed, composing letters and other office memos as required and answering telephone calls.

If you are detailed, self-motivated, organized, and have awesome people skills, we would love to have you on our team!

General Responsibilities:

• Customer Services to include answering phones, greeting customers.
• Process and review insurance documentation and ensure all documents are complete.
• Take payments from customers and process through Remote Deposit System.
• Maintain office/employee supply inventory.
• Serve as a back-up for other jobs as necessary
• Gain in-depth and thorough understanding of aviation insurance and P&C.
• File and maintain customer insurance files. This information is personal and confidential.
• Computer skills and intermediate knowledge of Microsoft Office (Word, PowerPoint, Excel…etc.)
• Schedule and coordinate meetings and appointments
• Maintain office calendar
• Provides information by answering questions and requests from Agents and Clients
• Other duties as assigned.

Required Skills/Qualifications:

• High school diploma or GED required, Associate’s Degree in business administration or related field preferred
• 2+ years work experience in administrative support, customer service, or insurance industry is preferred
• Strong computer skills, including the ability to use Excel and standard word-processing programs
• Ability to work well with others as part of a professional high-performance team

Preferred Skills/Qualifications:

• Motivated self-starter with strong analytical skills
• Proven track record of strong organizational skills, problem-solving skills, and communication skills, both written and verbal
• Proficient data entry skills

• Positive Attitude, Self Motivated, Self Starter with a Sense of Urgency
• Ownership and Accountability for completed work
• Ability to work in a fast paced working environment

What We Offer

• Competitive salaries and packages
• Sick Time
• Paid Time Off
• Medical Insurance
• Dental Insurance
• Flexible Schedule
• 401K (Company Match)
• Monthly Internet Reimbursement
• Growth-focused atmosphere
• Strong team environment with opportunity for advancement.

FLSA Status: Non-Exempt.

Job Type: Monday-Friday, 8 hours per day.

*Pay rate is based on experience.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Administrative: 2 years (Preferred)

Location:

• Hawaii (Required)

Work Location: Remote